children place return policies are ridiculous

they have a limit on how many returns u can do a yr.. i have 2 kids and i returned stuff this yr on both their bdays and when i went to exchange some xmas stuff they told me i couldnt bc i already returned this yr.. i was like what? I never heard of this before?...they go off your license..so i had to take my SIL license so i could return the items.

Message edited 1/3/2011 12:20:38 PM.

Re: children place return policies are ridiculous

i never heard of this! that stinks! and i thought babies r us was bad!

Re: children place return policies are ridiculous

even with a recipt?

Re: children place return policies are ridiculous

Walmart has the same policy. 3 in one year.

Re: children place return policies are ridiculous

Re: children place return policies are ridiculous

Babies R'us pulled the same cr@p with me the other day. Someone got me a high chair for my shower. My DD is now 4.5 months old and I pulled it out of the box cause im ready to use it and guess what?? MISSING ALL THE HARDWARE

I go to return it and guess what "oh ma'am, you have too many returns this year" ***? Are you serious?

Thank God my husband was with me and they scanned his license to return it.

Re: children place return policies are ridiculous

A lot of stores run your license now so they can keep track of people who make frequent returns.
This sux because I return/exchange a lot!
It's not like I can try the clothes on my 20 month old DD in the store, so I bring it home and try it.

Re: children place return policies are ridiculous

go in and have your DH or a friend return it for some store credit

Re: children place return policies are ridiculous

That sucks...that would really steer me away from shopping there.

Re: children place return policies are ridiculous

Even with the receipt?? That is ridiculous! I could understand this without the receipt, but with the receipt, it’s ridiculous! Very often, I buy 2 sizes of things if my daughter isn’t with me, and I return (with receipt in the allowed timeframe) the size I don’t need. This is crazy!

Re: children place return policies are ridiculous

This, along with their insane need to SCAN your driver's license has made me stop shopping there altogether.

Re: children place return policies are ridiculous

I've never heard of that and I shop at CP a lot! They have never said anything about returns with a receipt. I know Target limits you to like 2-3 returns a year without a receipt, maybe that's the same thing now at CP. Although for the life of me I will never understand why they need to limit you, receipt or not.

Re: children place return policies are ridiculous

This is from CP website. It sorta reads like you can't do more than 4 returns within a 60 day period as opposed to a year.

__________________________________

On 10/17/2010, Our Return Policy changed to 45 days.
Return and Exchange Policy

We will gladly accept unwashed, unworn merchandise, with original sales tag attached within 45 days.

All returns are subject to verification of original sale. We reserve the right to limit returns regardless of receipt.

Merchandise may only be returned in the country in which it was originally purchased.

No returns or exchanges on Halloween merchandise after Halloween.

Certain items may be subject to additional restrictions as noted on the tag, packing slip or posted online.

To make a return or exchange, you will be required to present a valid photo ID* (see below for the types of ID that we accept) that will be scanned at the time of the return. Information from your ID will be retained in a database of customer return activity that The Children's Place uses to authorize returns. We will accept your receipted return if it is your 4th or earlier return in the last 60 days and you have not been denied or warned on a return in the past 60 days. We will accept your return without a receipt if it is your 2nd or earlier return in the last 60 days and you have not been denied or warned on a return in the past 60 days.

Information stored in this database will not be used for marketing purposes.

Re: children place return policies are ridiculous

Re: children place return policies are ridiculous

Target does this too....but only if you were doing a return/exchange WITHOUT a receipt. I had to go there and use my sisters license to do a return. what a pain.

Re: children place return policies are ridiculous

Victoria Secret told me the same thing I could not even remember making a return in the past year, but according to them I had made a few. They gave me the name of the company they use to track returns and told me to take it up with them

This was with the original receipt

Message edited 1/3/2011 3:34:54 PM.

Re: children place return policies are ridiculous

Posted by ChrisDee

Victoria Secret told me the same thing I could not even remember making a return in the past year, but according to them I had made a few. They gave me the name of the company they use to track returns and told me to take it up with them

This was with the original receipt

Re: children place return policies are ridiculous

Posted by CookieMomster

Posted by ChrisDee

Victoria Secret told me the same thing I could not even remember making a return in the past year, but according to them I had made a few. They gave me the name of the company they use to track returns and told me to take it up with them

This was with the original receipt

Christine,
I use to work there and they combine all returns to Limited Inc...so if you shop at Limited, Limited Too, Or Justice, or sister stores those CAN be counted against you if they want to be JERKS about it. Ask for their District Managers Number and I am sure it will resolve any and ALL issues you have with them since their co is huge on customer service.

Message edited 1/3/2011 4:00:47 PM.

Re: children place return policies are ridiculous

DH just told me se saw on the news that many people wear and return and this is why they monitor it.....i still think its wrong

Re: children place return policies are ridiculous

The whole thing is so ridiculous. If I have a receipt and the tags are still on the clothing or the items are still in the box there should be NO reason why I cannot return it. Honestly, who is going to shop at a place where you can't make returns...........they are hurting their own business. It's all such BS.