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Rave about Macys

Posted By Message

Blu-ize
Plan B is Now Plan A

Member since 7/05

32475 total posts

Name:
Susan

Rave about Macys

I bought 4 pairs of shoes last weekend on their pre-sale. 30% off..cool!

Picked them up tonight.

There was one pair they didn't have in my size. While I was there I asked if they got in more shoes. They said no. One of the managers, Candee found out where they had the shoes and ended up calling Missouri for me. She was dealing with some bumpkins and it took all of the patience in the world, but 30 mins later I got the shoes ordered and sent to me with the 30% discount and no shipping!

She really went over and above.

We ended up talking and she is quite the character. I highly recommend this shoe dept.

I think it has surpassed Nordstroms!!! Gasp!

Posted 6/12/10 9:43 PM
 
Long Island Weddings
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TheDivaBrideandTeddyFrog
Leah's here!

Member since 9/07

5404 total posts

Name:
Sabrina

Re: Rave about Macys

That is SHOCKING...I have NEVER heard nor had a rave about Macys! Glad you did! Which location is this? I would find this diamond in the rough (the rough being Macys..haahaa) Enjoy your shoe bargain!

Posted 6/12/10 9:45 PM
 

Mrs213
????????

Member since 2/09

18986 total posts

Name:

Re: Rave about Macys

bumpkins Chat Icon Chat Icon Chat Icon

Posted 6/12/10 9:53 PM
 

Katareen
5,000 Posts!

Member since 4/10

7180 total posts

Name:
Katherine

Re: Rave about Macys

Posted by TheDivaBrideandTeddyFrog

That is SHOCKING...I have NEVER heard nor had a rave about Macys! Glad you did! Which location is this? I would find this diamond in the rough (the rough being Macys..haahaa) Enjoy your shoe bargain!



I agree--I usually have truly awful customer service there.
Good for you! They should find more employees like this one!

Posted 6/13/10 8:54 AM
 

Blu-ize
Plan B is Now Plan A

Member since 7/05

32475 total posts

Name:
Susan

Re: Rave about Macys

It was Roosevelt field. Go figure! She works Sat nights.

Yes the store in Missouri was azzbackwards.

Posted 6/14/10 9:00 AM
 

tourist

Member since 5/05

10425 total posts

Name:

Re: Rave about Macys

If you haven't already, you should go to the website & tell them about it. The info is on the bottom of the receipt.

Posted 6/14/10 10:45 PM
 

Blu-ize
Plan B is Now Plan A

Member since 7/05

32475 total posts

Name:
Susan

Re: Rave about Macys

Posted by tourist

If you haven't already, you should go to the website & tell them about it. The info is on the bottom of the receipt.



I will do that. She really went over and above. I felt bad for the other customers having to wait but there was a lot of help around and she was directing traffic all the while helping me.

Posted 6/15/10 8:50 AM
 
 

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