I 've been calling Fortunoffs for few days now and

the automated service keeps telling me the office is closed and to call regular business hours (which I did)
Has anyone called and actually spoken to someone? I know they are closing down but I was hoping to talk to someone about something important regarding their product This just sux big time

Re: I 've been calling Fortunoffs for few days now and

I spoke to someone last week during business hours, I didn't try this past week though. Can you try calling the store directly instead of customer service?

Re: I 've been calling Fortunoffs for few days now and

I went on Wednesday. They are no longer accepting gift cards. The gift wrapping department is now closed.
Has anyone heard if they came to a final decision? The saleswoman told me that on Friday they would know if someone was going to buy them out, but it did not look good. Sad.

Re: I 've been calling Fortunoffs for few days now and

I went on Friday. This is what the jewlery lady told me.

Bids were due on Thursday, close of bussiness.

On Monday they will open all the bids and the highest bidder wins.

The lawyers will annouce the decision on Tuesday.

There are a few scenarios... selling to liquidator ( I don't know if that means, closing the doors or selling off the inventory to the public first), going just jewlery, or closing all stores except for Westbury.

But, she seemed to think that closing all together was more likely

Re: I 've been calling Fortunoffs for few days now and

I spoke to Customer Service on Thursday I believe...

Re: I 've been calling Fortunoffs for few days now and

There aren't many people left at their headquarters (where customer service is located). Most of them were let go- so I"m sure that is why you are having trouble reaching them.

Re: I 've been calling Fortunoffs for few days now and

This is in todays Newsday



A U.S. trustee monitoring the bankruptcy case of Fortunoff filed a motion proposing that the case be converted to Chapter 7 bankruptcy under which a court-appointed trustee would oversee the shutdown and liquidation of the Westbury retailer.

An auction to sell the jewelry and home goods retailer has been scheduled for Monday and will take place, according to Fortunoff's parent company, NRDC Equity Partners Llc.

The trustee, Diana G. Adams, requested a hearing to address her motion on Tuesday, the day the judge is also scheduled to decide whether to approve of the auction outcome.

Adams questioned whether the planned sale would generate money to pay any of the unsecured creditors, noting that converting the case from a Chapter 11 reorganization to a Chapter 7 liquidation would result in less administrative expenses and possibly more money distributed to the unsecured creditors.

Fortunoff owes $72 million to its secured creditors, according to court documents.

" ... If, at the sale hearing, the Debtors cannot meet their burden and demonstrate that any party other than the Debtors' secured creditors will benefit from the sale, then the sale is inappropriate," said Adams, U.S. trustee for Region 2.

It's unclear whether the motion will have any impact on Monday's auction proceedings.

Jerome Reisman, a Garden City attorney who specializes in bankruptcy cases but is not involved in the Fortunoff case, said Friday that such a motion is not unusual. "They [the trustees] are saying the [sale] is only for the benefit of the secured creditors and it is being run in a Chapter 11 by Fortunoff management people rather than a trustee who comes off a panel of independent trustees and who could best liquidate the company and its assets," he said.

Re: I 've been calling Fortunoffs for few days now and

i wish this wasnt happening

Re: I 've been calling Fortunoffs for few days now and

I am still in shock that this is even happening.

Re: I 've been calling Fortunoffs for few days now and

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Message edited 2/21/2009 12:14:39 PM.