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Cablevision and no free on demand with a IO box? Anyone else?

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Lillykat
going along for the ride...

Member since 5/05

16253 total posts

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Cablevision and no free on demand with a IO box? Anyone else?

With DD not sleeping well at night I wanted to watch something on FREE on demand. Both my regular IO HD box and my IO DVR/HD box say You are not authorized to receive USA NETWORK based on your current level of IO service Please call....to upgrade.

Ummmm I get those channels regularly with my service. Since when can you NOT watch FREE on demand now? We have the triple play IO package with everything but the movie channels.

Anyone else have this issue? If they switched it we got no notice!

Posted 9/24/09 5:45 PM
 
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ladybug7
LIF Infant

Member since 3/06

247 total posts

Name:

Re: Cablevision and no free on demand with a IO box? Anyone else?

I have had that happen in the past. At the time, I called cablevision and they said we had used up our free on demand for that billing period ( I had no idea there was a limit of any sort). They told me if we paid our bill they'd correct the problem with the on demand. Try calling the customer service number. HTH.

Posted 9/24/09 6:34 PM
 

sweetie101
you make me smile :o)

Member since 5/08

4419 total posts

Name:

Re: Cablevision and no free on demand with a IO box? Anyone else?

i dont know if its differnt but i live in the brooklyn and i always watch stuff free on demand maybe its a error.

Posted 9/24/09 7:35 PM
 

Lillykat
going along for the ride...

Member since 5/05

16253 total posts

Name:

Re: Cablevision and no free on demand with a IO box? Anyone else?

There is a limit? I never read anything about that?

Posted 9/25/09 9:16 AM
 

nrthshgrl
It goes fast. Pay attention.

Member since 7/05

57538 total posts

Name:

Re: Cablevision and no free on demand with a IO box? Anyone else?

I'd call & ask. They may have switched some programming.

Posted 9/25/09 9:44 AM
 

skinny
3 boys and a princess!

Member since 11/08

8178 total posts

Name:
Momma

Re: Cablevision and no free on demand with a IO box? Anyone else?

It says on their website that USA on Demand should be free. Here's the link:

Link

Posted 9/25/09 10:52 AM
 

Smileyd17
kids

Member since 5/05

20997 total posts

Name:
Mommy

Re: Cablevision and no free on demand with a IO box? Anyone else?

I also hear you loose free on demand if you pay your bill late? Chat Icon


Like we lost the ability to see whos calling on my tv due to that Chat Icon

Posted 9/25/09 11:01 AM
 

Lillykat
going along for the ride...

Member since 5/05

16253 total posts

Name:

Re: Cablevision and no free on demand with a IO box? Anyone else?

Posted by Smileyd17

I also hear you loose free on demand if you pay your bill late? Chat Icon


Like we lost the ability to see whos calling on my tv due to that Chat Icon



hmmm no our bill has always been paid on time so that can't be it.Chat Icon

I will give them a call today.

Posted 9/25/09 11:12 AM
 
 

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