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If you are good with an iPhone please help me

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ChilisWife
God Bless America

Member since 5/05

3570 total posts

Name:
A.K.

If you are good with an iPhone please help me

I have an iPhone 4. I know I am about 6 months behind but apparently since I never upgraded to the new operating system, there are many Apps they won't let me download.

Everyone was telling me to just go to my general settings and there is a line that prompts you to the upgrade and it take 15 minutes. But there is no such option on my phone and nobody can figure out why.

So how do I do this? Do I have to connect my phone to iTunes on my computer? I have never done that. Is it going to get my phone all out of sync? Sorry I'm so lame but I just never had time to figure these things out!

Posted 11/27/12 8:19 PM
 
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Jazzy1120
LIF Zygote

Member since 11/12

11 total posts

Name:

Re: If you are good with an iPhone please help me

Settings > General > Software Update

Do you have those options??

ETA: You shouldn't have to connect your phone to anything

Message edited 11/27/2012 8:23:48 PM.

Posted 11/27/12 8:23 PM
 

ChilisWife
God Bless America

Member since 5/05

3570 total posts

Name:
A.K.

Re: If you are good with an iPhone please help me

Posted by Jazzy1121

Settings > General > Software Update

Do you have those options??

ETA: You shouldn't have to connect your phone to anything



Exactly!! This is what everyone says but there is NO "software update" option on my phone!

Posted 11/27/12 8:40 PM
 

Straightarrow
LIF Adult

Member since 2/11

3534 total posts

Name:

Re: If you are good with an iPhone please help me

You may need to free up some memory first

Posted 11/27/12 8:51 PM
 

Ayne11
Yep

Member since 1/09

18021 total posts

Name:

Re: If you are good with an iPhone please help me

Posted by Straightarrow

You may need to free up some memory first



ITA! I had to transfer 300+ photos off of my phone & into an external hard drive before I was prompted for the update.

Message edited 11/27/2012 9:26:55 PM.

Posted 11/27/12 9:26 PM
 

Me43
LIF Infant

Member since 8/12

211 total posts

Name:
E

Re: If you are good with an iPhone please help me

The same thing happened to me..I never upgraded and could not find it in the settings...

you have to do it through itunes... thats how i did it


then the next day the 6.0 came out and I still haven't gotten around to upgrading to that..lol

Posted 11/27/12 10:59 PM
 

ChilisWife
God Bless America

Member since 5/05

3570 total posts

Name:
A.K.

Re: If you are good with an iPhone please help me

Posted by Me43

The same thing happened to me..I never upgraded and could not find it in the settings...

you have to do it through itunes... thats how i did it


then the next day the 6.0 came out and I still haven't gotten around to upgrading to that..lol



Thanks. I am afraid to do this as I read online that it first deletes your entire phone and you will lose all your contacts, apps, etc. I am not so well versed in iTunes where I know how to backup, restore, etc. Maybe I'll just live without the new upgrade!

Posted 11/27/12 11:13 PM
 

ThePinkGoose
In Your Hands

Member since 8/08

4706 total posts

Name:
Nunya

Re: If you are good with an iPhone please help me

If you go to apple, they will do it for you. I am also challenged and they were a big help Chat Icon

Posted 11/28/12 8:09 AM
 

Deeluvsvinny
DONE

Member since 10/08

4952 total posts

Name:
Whatever

Re: If you are good with an iPhone please help me

go to apple, they will help you.

From what I understand..if you didn't do the major upgrade a year or so back that required you hooking up to the computer and took a long time, you can't get the upgrade off your phone, you need to do it off itunes.

Posted 11/28/12 9:42 AM
 

Lucky2008
LIF Adult

Member since 5/08

1005 total posts

Name:
Chris

Re: If you are good with an iPhone please help me

I just went through this too, you have to hook it up to iTunes on your computer, but back it up first, then update, then sync it I order to get your songs and apps back, this is what worked for me

Posted 11/28/12 11:02 AM
 

ChilisWife
God Bless America

Member since 5/05

3570 total posts

Name:
A.K.

Re: If you are good with an iPhone please help me

Posted by Lucky2008

I just went through this too, you have to hook it up to iTunes on your computer, but back it up first, then update, then sync it I order to get your songs and apps back, this is what worked for me



See this is what scares me. I dont know how to do any of that. Maybe I will make a Genius bar appointment.

Posted 11/28/12 11:28 AM
 

LIFWriter
Be Your Own Inspiration!

Member since 4/11

100699 total posts

Name:
Rachel

Re: If you are good with an iPhone please help me

Posted by ChilisWife

Posted by Lucky2008

I just went through this too, you have to hook it up to iTunes on your computer, but back it up first, then update, then sync it I order to get your songs and apps back, this is what worked for me



See this is what scares me. I dont know how to do any of that. Maybe I will make a Genius bar appointment.



When you plug your phone into the computer it syncs... that's the backup.

Posted 11/28/12 11:46 AM
 

sunnyflies
LIF Adult

Member since 9/09

1757 total posts

Name:

If you are good with an iPhone please help me

I had no problem upgrading my iphone a few months ago. Nothing got lost, but a few things are differently formatted.

Posted 11/28/12 2:36 PM
 

veganmama
LIF Zygote

Member since 11/12

21 total posts

Name:

Re: If you are good with an iPhone please help me

Posted by Deeluvsvinny

if you didn't do the major upgrade a year or so back that required you hooking up to the computer and took a long time, you can't get the upgrade off your phone, you need to do it off itunes.



yep, this!

Posted 11/28/12 3:36 PM
 
 

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