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what a day

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HarleyGirlFLA
Come on in

Member since 5/05

9674 total posts

Name:
Mel

what a day

Glad to be home.

I worked on a quote for someone for Vegas. They sent me 3 different weekends to look at. So I provided them with many different options for hotels and air. She sent me an email requesting different dates so I had to go back and look up different air fare and hotels for the one person.

I had to explain about 10 times to someone why he can not get a quote for his customer. Finally just getting annoyed I said "Ok here is the deal, it will be completely unethical and against the SOP's of the company to provide you with a quote for your client. If you had read your GRTA agreement as you were instructed to do so you would have seen under section 2 and 10 No and I repeat no GRTA is to call for a quote for their customers because of Liability and Insurance purposes"

and then to cap off the day, my office faces the highway and I saw the worst accident I had ever seen. A pick up truck driving southbound (he had to have been speeding) tire blew. He lost control of his car, went over the medium and into the North bound side of traffice, across 3 lanes of the highway and Chat Icon head on collission with a big commercial truck. Thank goodness it was the only thing that was hit but sadly, the truck very little damage, and the pick up oh gosh. It was a handful of metal. 2 DOS. Their were news helicopters, 3 medical helicopters, 2 fire engines, haz mat, and the higway was blocked off for about an hour.

So glad to be home and chatting with you ladies Chat Icon

Posted 5/17/05 7:56 PM
 
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baghag
:P

Member since 5/05

10278 total posts

Name:

Re: what a day

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Posted 5/17/05 7:59 PM
 

MrsERod
Praying for Everyone.

Member since 5/05

26170 total posts

Name:
MrsERod™®

Re: what a day

glad you're home tooo......Chat Icon

but to be honest..you kinda lost me with all the terms...GRTA, DOS, SOP's....i was like...what the HECK is she talking about!!! Chat Icon Chat Icon Chat Icon

just glad you're day is over and you can relax now!!! Chat Icon

ETA: ok..i just figured out that DOS, means Death on Scene???....Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon

Message edited 5/17/2005 8:01:29 PM.

Posted 5/17/05 8:00 PM
 

Elbee
Zanzibar

Member since 5/05

10767 total posts

Name:
Me

Re: what a day

crazy day!

Posted 5/17/05 8:02 PM
 

HarleyGirlFLA
Come on in

Member since 5/05

9674 total posts

Name:
Mel

Re: what a day

Posted by MrsERod

glad you're home tooo......Chat Icon

but to be honest..you kinda lost me with all the terms...GRTA, DOS, SOP's....i was like...what the HECK is she talking about!!! Chat Icon Chat Icon Chat Icon

just glad you're day is over and you can relax now!!! Chat Icon



LOL sorry. I am so used to using acranmyns all day I forget others dont know them Chat Icon

GRTA is a term we use in our office as part of the travel program. Gullivers Referral Travel Agent.

DOS dead on scene

SOP Standard operating procedures

Posted 5/17/05 8:02 PM
 

lvdolphins
My Loves!

Member since 5/05

46292 total posts

Name:

Re: what a day

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Posted 5/17/05 8:10 PM
 
 

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