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Small update at bottom: A store just sold me its competitor's merchandise...

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suvenR
designer mutt

Member since 5/05

4239 total posts

Name:

Small update at bottom: A store just sold me its competitor's merchandise...

DH and I just bought this mirror from a HUGE lighting/decor store near us. They're are a small chain (they have 2 other locations in southern NJ).

It was tagged for $309, but the sales person readily took of 20%.

We came home and unpacked it from the bubble wrap and the sticker from THE OTHER STORE is on the back of it and it's marked $195. So, I just got ripped off by $47. And, I guess I feel cheated/misled because this is clearly NOT the store's merchandise that I thought I purchased.

We have 2 lamps on order from this store now (we already paid for them)...also at 20% off and free bulbs included. I just googled the lamps and this price ends up being worse than other prices out there by about $60 EACH...but DH's keeps telling me to "just leave it alone"...I AM SO MAD!

Would you guys say something???

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Message edited 8/19/2008 12:11:32 PM.

Posted 8/16/08 10:43 PM
 
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btrflygrl
me and baby #3!

Member since 5/05

12013 total posts

Name:
Shana

Re: A store just sold me its competitor's merchandise...

heck yea! That's ridiculous....maybe even contact the OTHER STORE?

Posted 8/16/08 10:52 PM
 

cindy104
This is my "Baby"

Member since 6/08

1522 total posts

Name:
Cindy

Re: A store just sold me its competitor's merchandise...

wow that is messed up!! I agree with you! I would totally say something!

Posted 8/16/08 10:53 PM
 

cindy104
This is my "Baby"

Member since 6/08

1522 total posts

Name:
Cindy

Re: A store just sold me its competitor's merchandise...

Posted by btrflygrl

heck yea! That's ridiculous....maybe even contact the OTHER STORE?



That's a good idea too!

Posted 8/16/08 10:53 PM
 

suvenR
designer mutt

Member since 5/05

4239 total posts

Name:

Re: A store just sold me its competitor's merchandise...

What gets me is that the store I bought it from carries LOTS of brand names.

But, having a REGULAR sticker on this mirror from a different store makes it OBVIOUS that a "regular" customer bought it and it somehow ended up in this store.

Now, I have DH breaking his back to hang it, while getting all mad at me for being upset about this. I keep reminding him that the girl told us we could bring it BACK for a FULL REFUND if it didn't fit on our wall and how we should just DO IT and then go to the "real" store and buy it there for less.

He doesn't want to be bothered.

Posted 8/16/08 10:59 PM
 

pharmcat2000
Mom of 2 + 1

Member since 10/05

7395 total posts

Name:
Catherine

Re: A store just sold me its competitor's merchandise...

Posted by suvenR

But, having a REGULAR sticker on this mirror from a different store makes it OBVIOUS that a "regular" customer bought it and it somehow ended up in this store.




Or, the store where you bought it got it from the other place maybe b/c they couldn't get them, or maybe because it was cheaper than if they bought them themselves, and they have to mark up the mirror to make a profit. I'd be totally pizzed and would return it, regardless of what DH had to say about it. Between the 2 lamps and the mirror, it's about $170 more than you should be paying. That is alot!

Posted 8/17/08 12:13 AM
 

rkoenke
my little piggys

Member since 3/08

4315 total posts

Name:
rachel

Re: A store just sold me its competitor's merchandise...

i'd march right back to the store and tell them i want to pay what the sticker says.
if they say 'no' take your lamps off of order and go elsewhere.

thew won't want to lose your business.

Think about how much profit that they wanted to make from you, but not from someone else, at the other store. that's screwed up!

Posted 8/17/08 8:29 AM
 

LINewbie
Tigger the the Rescue!

Member since 8/08

5647 total posts

Name:
LB

Re: A store just sold me its competitor's merchandise...

Yeah, just return it and buy it at that other store! That's crazy stuff!!!

Posted 8/18/08 2:23 PM
 

JessicaluvsCharles
I love my lil sis!

Member since 10/05

1414 total posts

Name:
Jessica

Re: A store just sold me its competitor's merchandise...

Return it, why overpay?

Posted 8/18/08 2:45 PM
 

ILJ619
LIF Adult

Member since 6/06

1985 total posts

Name:
Irene

Re: A store just sold me its competitor's merchandise...

yes i would say something!

Posted 8/18/08 2:50 PM
 

Kara
Now Zagat Rated!

Member since 3/07

13217 total posts

Name:
They call me "Tater Salad"

Re: A store just sold me its competitor's merchandise...

I'd go back to return it and tell them exactly why.

Posted 8/18/08 3:15 PM
 

Cpt2007
A new love!

Member since 1/08

5946 total posts

Name:
Liz

Re: A store just sold me its competitor's merchandise...

I would totally return it and go to the other store. That's ridiculous!

Posted 8/18/08 3:45 PM
 

NewlyMrs
Laugh-Live-Love LIFE!

Member since 10/06

14432 total posts

Name:
Jennifer

Re: A store just sold me its competitor's merchandise...

Posted by Cpt2007

I would totally return it and go to the other store. That's ridiculous!



ITA!ETA: I love that mirror, where did you get it, I am looking for something like that for my foyer

Message edited 8/18/2008 3:52:50 PM.

Posted 8/18/08 3:51 PM
 

Geraldine
Lovin Life........

Member since 5/07

2388 total posts

Name:
Geraldine

Re: A store just sold me its competitor's merchandise...

I would return it, cancel the other order and purchase it from here you saw it cheaper............

Posted 8/18/08 5:15 PM
 

CallaLily
Thank you, Saint Gerard!

Member since 10/07

4937 total posts

Name:

Re: A store just sold me its competitor's merchandise...

Absolutely! I would say something to them AND the other store. I hate getting $crewed over. Don't let them get away with it!

Posted 8/18/08 7:42 PM
 

MrsMessina
Thankful for our miracles!

Member since 2/07

7254 total posts

Name:

Re: A store just sold me its competitor's merchandise...

Absolutely... if there's enough time I would wait until the lamps come in and see if they have pricetags on them as well.
If you go to a store and an item is physically marked with a price that is different than what the barcode scans it as, they're supposed to give it to you at the lesser price. Chat Icon I would be really annoyed and make sure that i got my $ back... I would also print the paper out w/ the prices for the lamps and tell them that if they don't match it you're cancelling that part of the order and just buying it from the other place! Chat Icon

Posted 8/18/08 9:15 PM
 

jinglemommy
I <3 my boys!

Member since 12/06

1389 total posts

Name:
Kelly

Re: A store just sold me its competitor's merchandise...

absolutely and then i would call the other store as well.

Posted 8/18/08 10:11 PM
 

BlueDiamonds
mommy to 3 boys

Member since 2/07

3885 total posts

Name:
proud mommy

Re: A store just sold me its competitor's merchandise...

that would bother me everytime i looked at it! go back and return it. get it cheaper elsewhere. if the difference was a few dollars, i would say forget it. but $47 is significant in my book.

Posted 8/19/08 9:38 AM
 

DmarieK
My loves!!

Member since 1/06

9203 total posts

Name:

Re: A store just sold me its competitor's merchandise...

I would definitely say something...without a doubt!!!! You obviously got ripped off big time!!!! Get your money back!!

Posted 8/19/08 10:09 AM
 

suvenR
designer mutt

Member since 5/05

4239 total posts

Name:

Re: A store just sold me its competitor's merchandise...

Posted by NewlyMrs


ITA!ETA: I love that mirror, where did you get it, I am looking for something like that for my foyer



The "real" seller is Z Gallerie. It's on their website for $195.

My DH already picked up one of the lamps last night. Don't even get me started.

He asked me after work if I was going to go get it (umm...hello, remember all of the yelling this weekend?).

I just looked at him and said "oh, smoking crack, are we?"

He shrugged, picked up the one lamp and brought it home. I asked him if he told the sales girl that she's a lying, cheating crook. He said "oh, no. I just picked it up and came home."

Posted 8/19/08 12:10 PM
 
 

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