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Seehere.com- This is the reply I received- question..

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Bops
My 3 wishes

Member since 12/07

13625 total posts

Name:

Seehere.com- This is the reply I received- question..

I e-mailed them a few days ago because the order I placed showed it shipped 12/12 and I hadn't received it...It was a sweatshirt, mug, teddybear, and 2 ornaments....

This is the reply I just got-

*****************************


Thank you for using SeeHere!

Thank you for checking with us on your order status. We realize the holiday is
quickly approaching and I understand how important your order is to you. I am
very sorry that you have not received your orders as expected. We will be happy
to have your orders reproduced and expedited to you. Because of this error we
will issue a refund on your order. We apologize for the delay.

Unfortunately, we are out of stock on the specific ornament you ordered. To
expedite your order, we will provide the same ornament in white with a Christmas
tree graphic on the side, and your photo on the front. In addition, you can use
the provided coupon code below for (1) free ornament from any of the other
ornaments on the website (or even an 11oz coffee mug). We have provided an
additional SeeHere.com coupon as a small token of our apology.


********************************


Now my question is- From reading their reply, does it appear that none of my items shipped ? ( I was still holding out for a shipment todayChat Icon )

Also, are they giving me my entire order for FREE ?????

It really does seem that they try to please their customers, which I appreciate....

I was just really hoping that at least my DH's sewatshirt from the kids would have arrived today Chat Icon

If you got this far, thank you !!Chat Icon

Posted 12/24/09 9:37 AM
 
Long Island Weddings
Long Island's Largest Bridal Resource

springchick
make a wish

Member since 5/08

3566 total posts

Name:
justask

Re: Seehere.com- This is the reply I received- question..

I dont think you are going to get it today. It look like they are going to refund the full amountChat Icon plus an extra free ornament as they dont have the one you order.

Posted 12/24/09 9:42 AM
 

MeganMylo
LIF Adult

Member since 2/09

1128 total posts

Name:

Re: Seehere.com- This is the reply I received- question..

Sorry your not getting your things on time Chat Icon Sucks they got lost in the mail
it's does sound like you are getting all your items re-made, and shipped to you, and a refund.
when I called about missing cards, they made them for me, and I got the remakes and the original order the next day!!!! Chat Icon
I really have to say in a world where customer service is going by the way side, they go really do everything they can.

Posted 12/24/09 9:47 AM
 

Kerie-is-so-very
versatile!

Member since 5/05

13535 total posts

Name:
K

Re: Seehere.com- This is the reply I received- question..

I smell a coverup. I have a feeling they never mailed anything. I think you are getting your order for free, though. I ordered a snap book from them and it came out great. It was all my Forever Fireflies pics from the last shoot.

Posted 12/24/09 4:15 PM
 

FelAndJon
needs to update her avatar pic

Member since 6/05

10212 total posts

Name:
Felice (aka LuckyBride2004)

Re: Seehere.com- This is the reply I received- question..

It looks to me that they are re-doing your order (maybe it got lost in the mail?) and not charging you for it. Additionally, they seem to be throwing some other free stuff your way too Chat Icon

Posted 12/24/09 5:36 PM
 

sfp0701
Liam's Mommy!

Member since 1/07

9764 total posts

Name:
Tricia

Re: Seehere.com- This is the reply I received- question..

I don't know. Maybe you will get it. But, I received a weird email from them. I ordered three mugs.. They came and the quality was...ehhh.. But, I never complained. They said that they looked at the print of the order and realized the quality was inferior and overnighted me 3 new mugs... So maybe your stuff will come overnighted???

BTW.. the new mugs were much better.

Posted 12/24/09 5:39 PM
 

steph7308
Mommy of 2!!!

Member since 5/08

2083 total posts

Name:
Stephanie

Re: Seehere.com- This is the reply I received- question..

Posted by sfp0701

I don't know. Maybe you will get it. But, I received a weird email from them. I ordered three mugs.. They came and the quality was...ehhh.. But, I never complained. They said that they looked at the print of the order and realized the quality was inferior and overnighted me 3 new mugs... So maybe your stuff will come overnighted???

BTW.. the new mugs were much better.



same thing happened to me

Posted 12/25/09 9:18 PM
 

Bops
My 3 wishes

Member since 12/07

13625 total posts

Name:

Re: Seehere.com- This is the reply I received- question..

They didn't come Chat Icon

Posted 12/25/09 10:14 PM
 
 
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