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KPtoys
I'm getting old
Member since 5/05 8688 total posts
Name:
Karen
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National Grid
I look at my bill. I see a $25 non access charge on it. I call to see why no one has knocked on my door for access. They tell me someone was out there on June 17th looking for access at 7:40 in the freakin morning. Then again before that in April at 7:25 in the morning. I AM ASLEEP FOLKS. I am LIVID. Come sometime when people are AWAKE.
The person I spoke with on the phone tells me I need to make an appointment for them to read the meter. Turns out they start doing that at 9AM
Message edited 7/22/2008 11:35:55 AM.
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Posted 7/22/08 11:35 AM  |
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rkoenke
my little piggys
Member since 3/08 4315 total posts
Name:
rachel
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Re: National Grid
Posted by KPtoys
I look at my bill. I see a $25 non access charge on it. I call to see why no one has knocked on my door for access. They tell me someone was out there on June 17th looking for access at 7:40 in the freakin morning. Then again before that in April at 7:25 in the morning. I AM ASLEEP FOLKS. I am LIVID. Come sometime when people are AWAKE.
The person I spoke with on the phone tells me I need to make an appointment for them to read the meter. Turns out they start doing that at 9AM
WELCOME TO NATIONAL GRID! I am sure you will have even more problems.
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| Posted 7/22/08 11:40 AM |
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MsSissy
xoxoxo
Member since 3/07 39159 total posts
Name:
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Re: National Grid
So, they start appts at 9am but are billing you for a 7:45 appt that they claim no one was available for?
I still have put a call into them.
The bill I received this month is a minus and I am not on balanced billing.
This happen to anyone else?
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| Posted 7/22/08 11:44 AM |
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KPtoys
I'm getting old
Member since 5/05 8688 total posts
Name:
Karen
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Re: National Grid
Posted by Mssissy
So, they start appts at 9am but are billing you for a 7:45 appt that they claim no one was available for?
I still have put a call into them.
The bill I received this month is a minus and I am not on balanced billing.
This happen to anyone else?
no, i had no idea they were comin. they were just showing up to read the meter at 7:45AM. Had I had any idea i would have been up. Its just a bunch of BS
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| Posted 7/22/08 11:56 AM |
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SweetTooth
I'm a tired mommy!
Member since 12/05 20105 total posts
Name:
Lauren
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Re: National Grid
I have never had this happen. We are never home when they come to read the meter - they come during the day when we are both at work, what are we supposed to do? Take off a day of work so they can come for two minutes?
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| Posted 7/22/08 12:12 PM |
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Lisa
I'm a PANK!!!
Member since 5/05 22334 total posts
Name:
Professional Aunts No Kids
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Re: National Grid
Posted by SweetTooth
I have never had this happen. We are never home when they come to read the meter - they come during the day when we are both at work, what are we supposed to do? Take off a day of work so they can come for two minutes?
if your meter is outside, they did not need to come into your home to read the meter. The OP might have the meter inside the house, therefore they need to come in to read it.
Ours is in our backyard, right behind the fence
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| Posted 7/22/08 12:16 PM |
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rkoenke
my little piggys
Member since 3/08 4315 total posts
Name:
rachel
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Re: National Grid
your meters are probably outside where they can read them.
UNLESS you have a dog and do not allow access.
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| Posted 7/22/08 12:22 PM |
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MrsFlatbread
Skinny jeans are in my future
Member since 6/06 10258 total posts
Name:
Baby Momma
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Re: National Grid
Posted by Mssissy
The bill I received this month is a minus and I am not on balanced billing.
This happen to anyone else?
Yup last month ours was credited almost $800...
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| Posted 7/22/08 12:53 PM |
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MsSissy
xoxoxo
Member since 3/07 39159 total posts
Name:
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Re: National Grid
Posted by MrsFlatbread
Posted by Mssissy
The bill I received this month is a minus and I am not on balanced billing.
This happen to anyone else?
Yup last month ours was credited almost $800...
 mine was only $14
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| Posted 7/22/08 1:05 PM |
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SweetTooth
I'm a tired mommy!
Member since 12/05 20105 total posts
Name:
Lauren
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Re: National Grid
Posted by Lisa
Posted by SweetTooth
I have never had this happen. We are never home when they come to read the meter - they come during the day when we are both at work, what are we supposed to do? Take off a day of work so they can come for two minutes?
if your meter is outside, they did not need to come into your home to read the meter. The OP might have the meter inside the house, therefore they need to come in to read it.
Ours is in our backyard, right behind the fence
Mine is inside too. Is there a hidden charge I am missing?
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| Posted 7/22/08 1:16 PM |
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