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PhyllisNJoe
My Box Is Broken
Member since 6/11 9145 total posts
Name: Phyllis
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I give up
UPDATE:
Well. He fixed most of the issues I had so far. But then did mess up the pattern again and has to rip it down and redo. Running out of tile, went to buy more. Different lot = different shade. So he is currently trying to finish using the scraps he thankfully saved in a bucket and the 9 whole tiles he has left. I got a new box of the lighter shade tiles to use on our doggie backsplash because that’s at least not near the other tiles and won’t be noticeable.
Shit show.
I am now finally getting my backsplash done as I type this. It’s day 2 and it’s not good. It’s really not. It took me 4 people to finally find someone who SHOWED UP and he’s here. He’s working hard. He’s a sweet guy. But... it’s really not good. And I want to cry.
This has been going on since August with this kitchen. Problem after problem. Having no choice but to accept things that didn’t turn out the way I hoped. And now this. Plus it gonna take him 5 days Instead of the 3 he said originally.
At this point, it’s 1/3 of the way done. 60% of it looks OKAY. the rest is not right. Lines aren’t right. Spaces aren’t even, and I saw a scratch on my new stove where the cardboard I placed down has shifted.
I have spent the entire morning feeling so sad about this whole thing. I have lost faith in all contractors. Literally every. Single. One. Down to the painter I had to hunt down with calls and texts who will grace me with his presence some time before Saturday.
This kitchen was my dream from the day I moved into the house. I couldn’t wait to have it turned into all of those pins and magazine pages I flipped the corner of. And now here we are, almost 6 months later. Nowhere near complete and I’m Gonna have to have my backsplash ripped out, new Sheetrock and all new tiles and start the search again. I may just have it painted for now and worry about tile another day.
My soul hurts
Message edited 1/18/2019 10:24:34 AM.
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Posted 1/15/19 1:37 PM |
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IUIGirl
LIF Adolescent
Member since 10/14 852 total posts
Name:
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Re: I give up
I am so sorry you have had such an awful renovating experience. Hang in there!
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Posted 1/15/19 1:50 PM |
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NervousNell
Just another chapter in life..
Member since 11/09 54921 total posts
Name: ..being a mommy and being a wife!
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Re: I give up
If this guy is screwing up is there any recourse? Does he work for a company or is it just him? This is not acceptable and he does not sound like a professional. A professional job that you are paying for should not be like this. It should look perfect. Is there anything you can do?
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Posted 1/15/19 1:57 PM |
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PhyllisNJoe
My Box Is Broken
Member since 6/11 9145 total posts
Name: Phyllis
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Re: I give up
Posted by NervousNell
If this guy is screwing up is there any recourse? Does he work for a company or is it just him? This is not acceptable and he does not sound like a professional. A professional job that you are paying for should not be like this. It should look perfect. Is there anything you can do?
I hired him through Installations made easy. I got their # through floor & decor where I bought the materials. I will call the 800# after my DH gets home and we deal with it. I paid 1/2up front already. Not sure exactly what I can do about that. He has worked 2 full days
I just don’t know. I’m feeling so defeated. I can’t get one thing to be positive. Not 1. This entire experience has been really terrible. I can’t enjoy it.
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Posted 1/15/19 2:00 PM |
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M514
Hi
Member since 8/10 6011 total posts
Name:
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Re: I give up
Posted by PhyllisNJoe
Posted by NervousNell
If this guy is screwing up is there any recourse? Does he work for a company or is it just him? This is not acceptable and he does not sound like a professional. A professional job that you are paying for should not be like this. It should look perfect. Is there anything you can do?
I hired him through Installations made easy. I got their # through floor & decor where I bought the materials. I will call the 800# after my DH gets home and we deal with it. I paid 1/2up front already. Not sure exactly what I can do about that. He has worked 2 full days
I just don’t know. I’m feeling so defeated. I can’t get one thing to be positive. Not 1. This entire experience has been really terrible. I can’t enjoy it.
I’m so sorry you are dealing with this. I would stop the tile guy before he finishes. Point out everything that you don’t like and see what he says.
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Posted 1/15/19 2:07 PM |
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PhyllisNJoe
My Box Is Broken
Member since 6/11 9145 total posts
Name: Phyllis
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Re: I give up
Posted by M514
Posted by PhyllisNJoe
Posted by NervousNell
If this guy is screwing up is there any recourse? Does he work for a company or is it just him? This is not acceptable and he does not sound like a professional. A professional job that you are paying for should not be like this. It should look perfect. Is there anything you can do?
I hired him through Installations made easy. I got their # through floor & decor where I bought the materials. I will call the 800# after my DH gets home and we deal with it. I paid 1/2up front already. Not sure exactly what I can do about that. He has worked 2 full days
I just don’t know. I’m feeling so defeated. I can’t get one thing to be positive. Not 1. This entire experience has been really terrible. I can’t enjoy it.
I’m so sorry you are dealing with this. I would stop the tile guy before he finishes. Point out everything that you don’t like and see what he says.
My DH is coming home early so we can speak to him together. Right now I’m on the verge of tears and can’t be reasonable. I need his support to take a deep breath and deal with this. Just the thought of having to start over again is crushing to me right now. I don’t even care about the money anymore. I just want it to be done so i can get my life back To normal
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Posted 1/15/19 2:17 PM |
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NYCGirl80
I love my kiddies!
Member since 5/11 10413 total posts
Name:
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Re: I give up
If it doesn't look good, say something! Either he needs to fix it or you need him to be replaced. Either way, if you are not happy, you need to speak up. You're paying so you need to be happy.
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Posted 1/15/19 2:45 PM |
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PhyllisNJoe
My Box Is Broken
Member since 6/11 9145 total posts
Name: Phyllis
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Re: I give up
Posted by NYCGirl80
If it doesn't look good, say something! Either he needs to fix it or you need him to be replaced. Either way, if you are not happy, you need to speak up. You're paying so you need to be happy.
I showed him this am what i want happy with from yesterday’s work. He said he’ll figure out how to fix it. No problem. The. Just now I saw what he was doing and said this that and this isn’t right. The spacing is off. Oh yea, I know. I can adjust that and the grout will hide some of that. And oh I’ll just use extra caulk in this spot. I got so upset I just said do what you have to to make it right. But I told my DH he needs to get home and help me Deal with this because I might pass out from frustration. My concerns were voiced. He had a answer for all of them. But they aren’t good enough answers. And I’m at a loss. When I get this upset, I can’t control my rage. So it’s best for everyone involved that the level headed one (my DH) handle it from here
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Posted 1/15/19 2:50 PM |
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JandJ1224
Member since 6/06 5911 total posts
Name: Jannette
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Re: I give up
I have a really great tile guy. Cancel this guy and start over
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Posted 1/15/19 3:16 PM |
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LSP2005
Bunny kisses are so cute!
Member since 5/05 19457 total posts
Name: L
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Re: I give up
Oh gosh. I am so sorry. I was actually thinking of you the other day and wondering how your kitchen turned out. I am doing my bathroom now and they are laying the flooring. I cannot see where a couple of the tiles were cut crooked from the manufacturer. But you could not really see it until they were laid down. I already said to the guy they need to pop the tile out. It is frustrating.
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Posted 1/15/19 4:57 PM |
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PhyllisNJoe
My Box Is Broken
Member since 6/11 9145 total posts
Name: Phyllis
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Re: I give up
Update in OP
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Posted 1/18/19 10:24 AM |
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NervousNell
Just another chapter in life..
Member since 11/09 54921 total posts
Name: ..being a mommy and being a wife!
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Re: I give up
This post honestly makes me never want to hire a contractor. Ever. I told DH the other day that if we ever do the kitchen over, he's doing it. We thought of hiring someone for that, since it's a big job, but eff it He'll do it. He'll figure it out like he figured out how to redo the bathroom and how to change the expansion tank on the boiler and how to change a water heater.
I cannot even deal with these assholes. All of them.
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Posted 1/18/19 11:26 AM |
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LSP2005
Bunny kisses are so cute!
Member since 5/05 19457 total posts
Name: L
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Re: I give up
I would see if you can find more tiles in your shade. You might have to go box by box to look with one of your pieces. Unfortunately, shade varieties are really common in tiles. It is the same as bridesmaid dress dye lots.
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Posted 1/19/19 11:50 AM |
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PhyllisNJoe
My Box Is Broken
Member since 6/11 9145 total posts
Name: Phyllis
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Re: I give up
It gets worse
Last night he finished laying the tile and told me he was coming back today to grout. So I decided to clean up the kitchen. My sink was covered with cardboard. So was my brand new $$$$$ stove. Both the sink AND the stove had mortar and glass tile fragments in/on them. How it all got UNDER the cardboard, I’ll never know. Sink has scratches. Fine. At this point I don’t give a shit. But my stove. My brand new stove I’ve used for 1 month ....
Showed him. Didn’t fight me on the fact that it’s obv on him. Called Frigidaire to see if I have any coverage for this and if I don’t, if they can just replace the top and he’ll have to pay for it. He’s Insured. They aren’t open til Tuesday.
NOW he needs me to sign off on this job before he leaves today and I can’t because I’m afraid if I sign anything, I’ll be screwed with the stove ! Even if I write something on the invoice and we both sign it, I’m guessing that holds zero legal weight , right? DH was away and is on his way back Now. I’m praying he gets back in time To deal with this himself because I am so done
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Posted 1/19/19 12:32 PM |
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LSP2005
Bunny kisses are so cute!
Member since 5/05 19457 total posts
Name: L
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Re: I give up
Wow, this is beyond incompetence. I would not sign off.
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Posted 1/19/19 12:52 PM |
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PhyllisNJoe
My Box Is Broken
Member since 6/11 9145 total posts
Name: Phyllis
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Re: I give up
Posted by LSP2005
Wow, this is beyond incompetence. I would not sign off.
Now that the grout and silicone is going on ... it’s not finishing up very well at all
DH just home. He’s dealing with it. I’m done
I have a feeling I’m gonna have to start all over again
And get a new stove. And someone get screwed in the end
Message edited 1/19/2019 1:08:13 PM.
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Posted 1/19/19 1:07 PM |
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LSP2005
Bunny kisses are so cute!
Member since 5/05 19457 total posts
Name: L
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Re: I give up
Did you have a contractor?
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Posted 1/19/19 3:58 PM |
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PhyllisNJoe
My Box Is Broken
Member since 6/11 9145 total posts
Name: Phyllis
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Re: I give up
Posted by LSP2005
Did you have a contractor?
No GC. I coordinated all The different workers.
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Posted 1/19/19 4:06 PM |
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M514
Hi
Member since 8/10 6011 total posts
Name:
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I give up
My backsplash guy scratched my brand new sink. We told our contractor and he came by with some mixture solution and was able to get out the scratches. He said it was all superficial scratches and looked like the tile guy may have placed a bucket in the sink.
Maybe google how to scrub out scratches.
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Posted 1/20/19 9:06 AM |
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Sunny10
LIF Adult
Member since 10/10 1287 total posts
Name:
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Re: I give up
You poor thing. I'm so sorry. I have been shopping around for kitchen contractors and honestly, it's been an unbelievably difficult experience.
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Posted 1/20/19 11:54 AM |
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MC09
arrrghhh!!!!
Member since 2/09 5674 total posts
Name: Me speaks pirate!
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Re: I give up
Ugh I feel for you! I know someone who took over 5 years to get their job finished and that involved going to court. So sorry you're going through this. I don't know how these f#ckers stay in business and keep finding jobs to screw people, and I feel like they're ALL like this. I never hear good stories where they do what they're paid to do in a timely manner. Always a long drawn out battle with them.
In what other line of work would this behavior be remotely acceptable? Imagine going to cut your hair and halfway through they stop and tell you to come back next month to finish the other side?! Or taking a cab and the driver kicks you out halfway and tells you to walk the rest of the way because a bigger job came along?!
It's such a common occurrence that Sebastian Maniscalco even jokes about it in his new Netflix special.
Message edited 1/20/2019 1:25:34 PM.
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Posted 1/20/19 1:21 PM |
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muffaboo
LIF Adult
Member since 12/10 3797 total posts
Name:
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Re: I give up
Posted by NervousNell
This post honestly makes me never want to hire a contractor. Ever. I told DH the other day that if we ever do the kitchen over, he's doing it. We thought of hiring someone for that, since it's a big job, but eff it He'll do it. He'll figure it out like he figured out how to redo the bathroom and how to change the expansion tank on the boiler and how to change a water heater.
I cannot even deal with these assholes. All of them.
This is why my DH refuses to hire anyone and does everything himself also. It takes longer and I wanna pull my hair out sometimes because he has a million jobs going at once but at least in the long run, I know it's done with precision & care.
To the OP, none of this is ok. The scratches on the stove would put me over the edge.
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Posted 1/20/19 2:58 PM |
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StaceyWill
It's a girl!!!
Member since 6/10 21539 total posts
Name: Stacey
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Re: I give up
I just wanted to give you hugs. Reno's are hard enough when they go great. I can't imagine how you must feel.
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Posted 1/21/19 8:54 AM |
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NervousNell
Just another chapter in life..
Member since 11/09 54921 total posts
Name: ..being a mommy and being a wife!
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Re: I give up
I wouldn't pay for any of it. And they need to pay for a new stove or to fix the scratches. And if it comes down to it, go to court. This is horseshit.
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Posted 1/21/19 8:57 AM |
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PhyllisNJoe
My Box Is Broken
Member since 6/11 9145 total posts
Name: Phyllis
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Re: I give up
We didn't sign anything. Dh is gonna have him come back to fix a few spots the grout didn't take. He also left a spacer in one of the grout lines. I shit you not. A green spacer flush to the tile inside a grout line. That will have to be chipped out and grouted again. There are other spots I'm not thrilled with BUT int he end, it's not too terrible of a job. Am I 100% satisfied? Not at all. Even if the tile came out perfect, the stress alone is enough to never want to do another renovation again. DH is calling Frigidaire tomorrow to see what we can do about the stove. Hopefully the top piece can just be replaced and we don't have to wait for a brand new stove. It's quite expensive and by the time this guys insurance pays for it, it'll be an eternity. The stove cost 3x what the tile job did so even if we said well screw this, we aren't paying you. We still lose.
SHIT SHOW. SHIT. SHOW.
It's all in DHs hands now because I swear I can't handle another second of this.
I am however beginning to see the light at the end of this whole thing. Painter set for this Sunday coming up. Waiting on contractors availability to come back and finish added the molding to the cabinets among other small things to finish up his end of it and then the floor people come back right after the painter to get rid of all the friggin scratches these assholes made and add an additional coat of poly.
Then my job starts with cleaning the entire first floor from top to bottom. 6 months of dust, Spackle dust, men sweating, etc. I've cleaned where I can reach - but it's just not clean like I need it to be. I was going to hire a cleaning crew to come in and get it done but with the way my luck is, they'd make it worse
The spacer :
Message edited 1/21/2019 10:10:07 AM.
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Posted 1/21/19 10:03 AM |
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