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Champ
2 little ladies
Member since 1/11 2918 total posts
Name:
Rose
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lesson learned!! BRU
I decided to vent on the pregnancy board even though I'm not pregnant. I figured that the ladies here could benefit from the lesson I learned today.
In Sept I had  born at 30 weeks. In Aug we had a wonderful shower and were blessed with many gifts. We decided not to open all of the big items and just see what the babies actually enjoyed using. We were also not sure what we really needed 2 of. Today I go to BRU with the intension of returning the other swing. I have the receipt in hand. They will not take it back or give me store credit. so I'm stuck with a swing my girls will never use. Apparently if your registry is not used in 90 days it is considered in active and null. If you do not have a receipt they will offer you store credit with your license. This is good for $150 worth of products within 1 calendar year. Not very helpful if your 1 item is over $150.
BRU will not take items back with a receipt if the purchase took place more then 90 days ago.
Lesson learned is return everything and re purchase it later. grumble grumble
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Posted 2/4/12 10:22 PM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
mnmsoinlove
Mommy to 2 sweet girls!
Member since 3/09 8585 total posts
Name:
Melissa
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Re: lesson learned!! BRU
Not sure what BRU used by BRU in bohemia took back stuff for me off my registry without a recipt more than 3 months later.
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| Posted 2/4/12 10:32 PM |
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janedoe
3 GIRLS!!!!
Member since 8/09 3184 total posts
Name:
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Re: lesson learned!! BRU
does BBB carry the swing? try returning it to them.
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| Posted 2/4/12 10:37 PM |
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FlowerWife
Positive Vibrations...
Member since 1/08 8423 total posts
Name:
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Re: lesson learned!! BRU
Posted by mnmsoinlove
Not sure what BRU used by BRU in bohemia took back stuff for me off my registry without a recipt more than 3 months later.
same here at the westbury location.
i think it depends who you get in customer service.
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| Posted 2/4/12 10:51 PM |
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Champ
2 little ladies
Member since 1/11 2918 total posts
Name:
Rose
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Re: lesson learned!! BRU
Posted by mnmsoinlove
Not sure what BRU used by BRU in bohemia took back stuff for me off my registry without a recipt more than 3 months later.
Bohemia. They said the registry was not active and the manager would not do anything for me
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| Posted 2/4/12 10:58 PM |
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Babymakin
LIF Adult
Member since 12/10 920 total posts
Name:
Sarah
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Re: lesson learned!! BRU
Try different locations. Speak to the manager. You will get someone who will help.
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| Posted 2/4/12 11:39 PM |
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menmyboys
LIF Adolescent
Member since 5/11 811 total posts
Name:
Nikole
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Re: lesson learned!! BRU
Posted by Champ
Posted by mnmsoinlove
Not sure what BRU used by BRU in bohemia took back stuff for me off my registry without a recipt more than 3 months later.
Bohemia. They said the registry was not active and the manager would not do anything for me
Maybe, to trick the PITAs that work there, go on to your registry, add something small, buy it off of there and then go back to return your swing???
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| Posted 2/5/12 7:50 AM |
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mooshyboo
So Blessed!
Member since 11/07 6297 total posts
Name:
Christine
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Re: lesson learned!! BRU
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| Posted 2/5/12 8:54 AM |
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MrsT809
LIF Adult
Member since 9/09 12167 total posts
Name:
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Re: lesson learned!! BRU
I was told returns were only accepted within 90 days as well. I made sure to at least open and inspect the car seat and stroller my mom bought to make sure everything was there, nothing was used or missing, etc since I knew I wouldn't use them for those 90 days.
When I got my pot set from BBB for my wedding shower it had clearly been used and was missing the paperwork. I don't want that to happen and not realize within the time I can return an item.
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| Posted 2/5/12 9:06 AM |
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skinny
3 boys and a princess!
Member since 11/08 8178 total posts
Name:
Momma
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Re: lesson learned!! BRU
Try taking it back to BBB. They'll take anything.
Also, I think you should try contacting the corp headquarters for BRU. Explain the situation. Hopefully they will be flexible!
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| Posted 2/5/12 9:50 AM |
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Tinyswife
My family is complete
Member since 4/07 1819 total posts
Name:
Cathleen
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Re: lesson learned!! BRU
I go to the BRU in westbury and they took things back for up to 1 year since I had a registry there even if it was not on my registry. Sorry that you are having this problem. I would call corporate and talk to them.
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| Posted 2/5/12 11:43 AM |
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AMF1115
Loves being Joey & Vinny's mom
Member since 1/09 3771 total posts
Name:
Athina
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Re: lesson learned!! BRU
why dont you do something to your registry. add a few things or something and try again at a different location.
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| Posted 2/5/12 1:45 PM |
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MamaPapaBear
my little girl
Member since 1/11 2045 total posts
Name:
my whole world
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Re: lesson learned!! BRU
If BBB carries it, they'll take it back for store credit!
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| Posted 2/5/12 4:11 PM |
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