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debbiedee77
LIF Toddler
Member since 5/10 435 total posts
Name:
Debbie
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Need Negotiating advice - Cable vs. Fios
So my neighbor just switched to Fios and it paying $92 month for 3 boxes, Internet/Phone. 1 box has DVR. We are paying $175/month for the same. I really don't want to go through the hassle of switching. Has anyone called Cable and threatened to switch to Fios and have been succesful in getting their monthly bill reduced? I'm not a good negotiator so I wanted some advice before we make the call to Cable.
Thanks!
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Posted 5/16/11 1:42 PM  |
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Prudential Douglas Elliman Real Estate
Long Island's Largest Bridal Resource | Long Island Weddings |
MrsS6510
2 girls?!?!?
Member since 9/10 3318 total posts
Name:
L
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Re: Need Negotiating advice - Cable vs. Fios
I called, but wasn't really in the mood to fight. Ultimately I got my bill reduced $7/month  and got some free movie channels.
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| Posted 5/16/11 2:54 PM |
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Ma-n-Pa2008
Mommy's Big Boy
Member since 3/09 2584 total posts
Name:
Melissa
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Re: Need Negotiating advice - Cable vs. Fios
I've been wanting to do this too, but don't have the you know whats to do it! let me know how it goes!
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| Posted 5/16/11 3:23 PM |
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cindy104
This is my "Baby"
Member since 6/08 1522 total posts
Name:
Cindy
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Re: Need Negotiating advice - Cable vs. Fios
DH is usually the one that handles that stuff for us...he's real good at negotiating 
Unfortunately I don't think much will help b/c IMO overall Fios just has better deals and service too. But you could always use the "i've been a customer for ___ long" and "I always pay my bills on-time" and that you're not happy with the service lately and you're thinking about switching b/c you can find a much better deal.
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| Posted 5/16/11 4:33 PM |
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bikramaddict
mommy-to-be
Member since 8/06 4376 total posts
Name:
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Re: Need Negotiating advice - Cable vs. Fios
i've had both and prefer fios. when i switched from fios to cablevision, fios could care less about the better rate i was getting. they couldn't match it. when i switched back after getting a great offer (why couldn't they give that to me initially??? ) cablevision was willing to match that.
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| Posted 5/17/11 9:41 AM |
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ali120206
2 Boys
Member since 7/06 17795 total posts
Name:
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Re: Need Negotiating advice - Cable vs. Fios
We switched to FIOS and then went back to cable - they were able to give us an awesome deal.
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| Posted 5/17/11 9:55 AM |
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brassmunky
LIF Adult
Member since 6/08 1163 total posts
Name:
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Re: Need Negotiating advice - Cable vs. Fios
Posted by ali120206
We switched to FIOS and then went back to cable - they were able to give us an awesome deal.
same here. but we're going back to Fios now.
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| Posted 5/17/11 10:43 AM |
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JennP
LIF Adult
Member since 10/06 3986 total posts
Name:
Jenn
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Re: Need Negotiating advice - Cable vs. Fios
Both DH and I did (on our respective accounts before we lived together) and neither of us got anywhere.
I still have my house and still have Cablevision but in our (DH's) house we switched to FIOS. Cablevision hounds us constantly to switch back but they can't beat the deal we got - at least not by enough to justify the switch.
Cablevision seems to not be willing to work with you until after you disconnect. I don't understand this strategy; I would think it would be more cost effective if they satisfied the customers they have rather than let them go, then send sales reps door to door trying to hook them back.
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| Posted 5/17/11 11:11 AM |
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Wishes1111
LIF Adolescent
Member since 12/10 853 total posts
Name:
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Re: Need Negotiating advice - Cable vs. Fios
They offered to lower Cablevision when we first called to cancel a little bit but after we had FIOS for a week, Cablevision offered us an even better rate! However at that point, we were so happy with Fios we didn't care.
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| Posted 5/17/11 8:56 PM |
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onlylisa
LIF Adolescent
Member since 3/09 740 total posts
Name:
Lisa
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Re: Need Negotiating advice - Cable vs. Fios
Posted by dewdrop
Posted by ali120206
We switched to FIOS and then went back to cable - they were able to give us an awesome deal.
same here. but we're going back to Fios now.
Same, Cable gave us a better rate so we switched back to them, but we really liked Fios so much more. Fios gave us a decent deal so we are switching back even though cable is a bit cheaper.
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| Posted 5/17/11 9:02 PM |
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