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As per the news...dilemma at Fox Hollow

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mitabtrfly

Member since 12/06

2770 total posts

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As per the news...dilemma at Fox Hollow

A woman was at the Fox Hollow for a holiday office party. When it ended she came out and the valet told her they couldn't find her keys. Along with her there were 4 other coworkers of hers who's keys were lost as well. She had to pay over $600.00 to get the locks replaced. She called Fox Hollow and spoke with the GM who said he would reimburse her. That was in January..and now 6 months later..she's the only one who hasn't been reimbursed. Everyone else was. Since then the GM has stopped returning her calls. 7 on your side went to them and he said it's not their responsibility, but then ended up paying her after the news went and fired the valet company.

So the question is....who do you think should be responsible for paying back the costs to this woman or anyone this may happen to? The hall, or the valet company?

Posted 7/11/07 5:29 PM
 
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JennZ
MY LIFE!!

Member since 8/05

25463 total posts

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Re: As per the news...dilemma at Fox Hollow

The hall, you leave your car with them and assume it is going to be fine. I would haunt them until they paid.

Posted 7/11/07 5:30 PM
 

Marcie
Complete Happiness :)

Member since 5/05

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LOVE being a Mommy!

Re: As per the news...dilemma at Fox Hollow

The hall is not responsible - usually valets are an outside company.

Posted 7/11/07 5:31 PM
 

BikerGrl
Merry Christmas!

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It's not the destination....it's the journey!

Re: As per the news...dilemma at Fox Hollow

Once I turn my keys over to the valet I feel they are responsible for the keys and my car.

My opinion is the Fox Hollow should pay.

ESPECIALLY since the other 3 people were reimbursed, how could they then decide not to reimburse one person?

Posted 7/11/07 5:32 PM
 

leese
Sarge!

Member since 5/05

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Name:
Leese

Re: As per the news...dilemma at Fox Hollow

The hall usually says that the valet company is held responsible for anything that happens.

Out of good faith, I would expect the hall to... I had a problem with a hall and valet and they did nothing to make the problem better and I'd never forget that!

Posted 7/11/07 5:34 PM
 

mitabtrfly

Member since 12/06

2770 total posts

Name:

Re: As per the news...dilemma at Fox Hollow

Posted by ValR



My opinion is the Fox Hollow should pay.

ESPECIALLY since the other 3 people were reimbursed, how could they then decide not to reimburse one person?


I agree.

Posted 7/11/07 5:35 PM
 

AimeeE2006
Time flies!

Member since 1/06

5698 total posts

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Aimee

Re: As per the news...dilemma at Fox Hollow

Tough one...but Fox Hollow should pay because they hire the valet company.

Posted 7/11/07 5:50 PM
 

june262004
But I love the Snow!

Member since 5/05

15379 total posts

Name:
Kristin

Re: As per the news...dilemma at Fox Hollow

Valet.


I went to a wedding in January at the fox hollow and the valet looked my keys in the car with my lights on and the car turned off Chat Icon

They paged me and asked me if I had AAA (and I do but you can only have so many calls a year PLUS it was there fault) I told them fix it by the time that wedding is over. Whats the deal with all the idiots over there.

Posted 7/11/07 5:58 PM
 

munchkinbugs
My little loves!

Member since 1/06

8093 total posts

Name:
Lisa

Re: As per the news...dilemma at Fox Hollow

The hall should pay her and in return get the money back from the valet company.

Posted 7/11/07 6:19 PM
 

Kate
*****

Member since 5/05

7557 total posts

Name:
Kate

Re: As per the news...dilemma at Fox Hollow

A tire was stolen from my friend's brand new Infiniti at my wedding at the Hamlet. The Hamlet refused to pay, and he had to deal with the valet company. They also refused and he took them to court.

What is the deal with these thieves?? Chat Icon

I think the Fox Hollow should pay. They hire the valet company and should stand by that.

Posted 7/11/07 6:22 PM
 

curliegirl
He's here!!!!

Member since 3/06

10128 total posts

Name:
Gina

Re: As per the news...dilemma at Fox Hollow

The valet should have some kind of insurance, so I would probably say go through them first.

I however, would probably seek restitution from both.

Posted 7/11/07 6:24 PM
 

mtnmama

Member since 5/06

4794 total posts

Name:

Message edited 7/13/2009 2:04:49 PM.

Posted 7/11/07 8:46 PM
 

CaMacho
Sisters :)

Member since 7/06

15112 total posts

Name:
Jess

Re: As per the news...dilemma at Fox Hollow

Posted by AimeeE2006

Tough one...but Fox Hollow should pay because they hire the valet company.



I agree.

Posted 7/11/07 8:58 PM
 

Blu-ize
Plan B is Now Plan A

Member since 7/05

32475 total posts

Name:
Susan

Re: As per the news...dilemma at Fox Hollow

If it's on The Fox Hollow's property and they contract the valet company, the Fox Hollow is responsible. It's their prerogative to pursue it with the valet company at that time. There is usually no sihn that says have our valet company park your car but we are not responsible for your car.

Posted 7/11/07 8:58 PM
 

nrthshgrl
It goes fast. Pay attention.

Member since 7/05

57538 total posts

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Re: As per the news...dilemma at Fox Hollow

Normally I would say the valet company as they were in possession of the keys at the time.

Because the GM of the Fox Hollow assumed responsibility & verbally committed to covering the charges, it's his problem.

Posted 7/11/07 9:00 PM
 

greenfreak
.

Member since 9/06

11483 total posts

Name:
greenfreak

Re: As per the news...dilemma at Fox Hollow

Posted by june262004

Valet.


I went to a wedding in January at the fox hollow and the valet looked my keys in the car with my lights on and the car turned off Chat Icon



Interesting. The valets there allowed my car to roll back into a tree because they didn't set the parking brake correctly. Chat Icon

Strange that these stories are all coming out about one place. I can't imagine it's the same valets, all these years later.

Posted 7/11/07 10:00 PM
 

Blu-ize
Plan B is Now Plan A

Member since 7/05

32475 total posts

Name:
Susan

Re: As per the news...dilemma at Fox Hollow

it happens everywhere. My aunt and uncle were members of a country club a while ago and my uncle owned a very expense car ($200,000 car) and it was totalled by the valets after a joy ride.

The country club's insurance paid for the car.

Posted 7/12/07 9:47 AM
 

MrsMerlot
Unconditional Love

Member since 4/06

6005 total posts

Name:
Chrissy

Re: As per the news...dilemma at Fox Hollow

Posted by Marcie

The hall is not responsible - usually valets are an outside company.



agreed.

Posted 7/12/07 9:49 AM
 

jms100303
Luv my munchkins

Member since 5/05

4789 total posts

Name:
Jennifer

Re: As per the news...dilemma at Fox Hollow

The hall is responsible. They should be responsible for the valet co they hired and take it up with them. The woman shouldn't have to fight the valet company because FoxHollow outsourced it to a third party.

Posted 7/12/07 9:50 AM
 

Shorty
.

Member since 5/05

30390 total posts

Name:
really

Re: As per the news...dilemma at Fox Hollow

They have a new valet company now - thank goodness!!!! Chat Icon

There will be NO MESSING UP MY WEDDING Chat Icon


I think the hall should pay if the valet won't cough up the $....but only because the hall already promised it. If they hadn't said anything, it's all on the valet.

Posted 7/12/07 9:57 AM
 

MrsMerlot
Unconditional Love

Member since 4/06

6005 total posts

Name:
Chrissy

Re: As per the news...dilemma at Fox Hollow

Posted by Shorty

They have a new valet company now - thank goodness!!!! Chat Icon

There will be NO MESSING UP MY WEDDING Chat Icon


I think the hall should pay if the valet won't cough up the $....but only because the hall already promised it. If they hadn't said anything, it's all on the valet.



Darn skippy it won't happen at your wedding!!!!!

Our wedding was held there - not a single problem

I've worked seven weddings there - not a single problem

Posted 7/12/07 9:59 AM
 

SweetestOfPeas
J'taime Paris!

Member since 3/06

32345 total posts

Name:

Re: As per the news...dilemma at Fox Hollow

the valet company - but since the Fox Hollow hired them, they are responsible too. I bet they will go after the vallet company to get their money back.

and as a side note - this is one of the reasons why I HATE vallet parking. I can park my own car, thanks. the extra 20 steps won't kill me

Posted 7/12/07 10:00 AM
 

dpli
Daylight savings :)

Member since 5/05

13973 total posts

Name:
D

Re: As per the news...dilemma at Fox Hollow

If I were allowed to park my own car, but *chose* to use valet parking, I would hold the valet company responsible. If the hall requires me to leave the car with the valet, then I think the hall should be responsible.

Posted 7/12/07 10:01 AM
 

Ladybug63
Ohh... baby

Member since 5/06

2527 total posts

Name:
D

Re: As per the news...dilemma at Fox Hollow

The hall should pay and get reimbursed by the valet co.

Posted 7/12/07 10:16 AM
 

Beth
The Key to your new home....

Member since 2/06

24849 total posts

Name:
Beth

Re: As per the news...dilemma at Fox Hollow

Posted by babybug631

The hall should pay her and in return get the money back from the valet company.



that's what I was thinking

and why were 6 sets of keys missing- I find that odd- and I would be worried

I would also need my house locks changed- who should pay for that?

(these people have your address (if you car is registered to your house- which mine isn't) and now your keys- that is scary

Posted 7/12/07 10:21 AM
 
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