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chilltocam
LIF Adult
Member since 11/11 9141 total posts
Name:
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TV or service issue?
A couple of days ago, I started having a sound issue on one of my TVs. The sound will cut out intermittently, for a few seconds at a time - but only on some channels (seems to be some cable channels - TLC, Showtime, Nick - not regular network channels). This is not happening on any of my other TVs. Anyone know how I can tell if it's a TV issue or a FIOS issue?
Message edited 9/28/2020 9:09:18 AM.
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Posted 9/28/20 9:08 AM  |
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NervousNell
Just another chapter in life..
Member since 11/09 54917 total posts
Name:
..being a mommy and being a wife!
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Re: TV or service issue?
Have you tried reseting the box?
Do you have another TV you can test the box on?
If it happens on a second TV then it's the box.
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| Posted 9/28/20 9:35 AM |
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lmcmcl
LIF Toddler
Member since 2/15 483 total posts
Name:
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TV or service issue?
I get this on Optimum and I need to reset the box.
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| Posted 9/28/20 10:13 AM |
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Mill188
LIF Adult
Member since 3/09 3072 total posts
Name:
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Re: TV or service issue?
We had this issue in the beginning of the summer with FIOS. I kept calling and they kept telling me to reset the box. It would work for a day or two and then happen again. They finally agreed to send me a replacement box. It hasn't happened since.
Message edited 9/28/2020 10:46:07 AM.
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| Posted 9/28/20 10:45 AM |
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