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Optimum

Posted By Message

PhyllisNJoe
My Box Is Broken

Member since 6/11

8138 total posts

Name:
Phyllis

Optimum

Just an FYI, optimum dropped all the Starz and Encore Channels as of yesterday. Lost 15 channels. Almost half of the movie channels I get with the Silver Package.

I called them today to see if they can adjust my bill accordingly or to lower my plan once again. I went straight to the retention department because talking to anyone else is a waste of time. She was able to get me a price lower than the next plan down while keeping the channels I have now. And also upped my internet speed to almost double. The new rate will be for 1 year and I'll see where we stand at that point. Hopefully they negotiate with Starz and we get the channels back. But if not, at least I'm not paying for the premium package anymore

Posted 1/2/18 8:41 AM
 
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Diane
Hope is Contagious....catch it

Member since 5/05

29663 total posts

Name:
D

Re: Optimum

You probably had a promotion that ended. We had one, and it ended. But we were going to drop it because we have a jet stream black box. My monthly bill is much lower now.

Posted 1/2/18 10:41 AM
 

MrsT809
LIF Adult

Member since 9/09

11867 total posts

Name:

Re: Optimum

Posted by Diane

You probably had a promotion that ended. We had one, and it ended. But we were going to drop it because we have a jet stream black box. My monthly bill is much lower now.



I saw a commercial recently about optimum dropping all Starz channels. They wanted you to go to some website to try to fight it. We don't have those channels but it's not just a promotion expiring for the OP.

Posted 1/2/18 10:49 AM
 

Diane
Hope is Contagious....catch it

Member since 5/05

29663 total posts

Name:
D

Re: Optimum

Posted by MrsT809

Posted by Diane

You probably had a promotion that ended. We had one, and it ended. But we were going to drop it because we have a jet stream black box. My monthly bill is much lower now.



I saw a commercial recently about optimum dropping all Starz channels. They wanted you to go to some website to try to fight it. We don't have those channels but it's not just a promotion expiring for the OP.





I just read on Facebook, I guess Optimum is having some sort of dispute with that channel.

Posted 1/2/18 11:22 AM
 

nancyg
LIF Adolescent

Member since 9/10

729 total posts

Name:
Nancy

Re: Optimum

I feel like I'm the only person who calls, threatens to leave and Optimum says, "see ya!". Twice that happened. I'm sick of the prices but sick of switching every few years. Hoping Starz comes back in a few days.

Posted 1/2/18 11:28 AM
 

lorich
.

Member since 6/05

9987 total posts

Name:
Grammie says "Lora Gina"

Re: Optimum

Posted by nancyg

I feel like I'm the only person who calls, threatens to leave and Optimum says, "see ya!". Twice that happened. I'm sick of the prices but sick of switching every few years. Hoping Starz comes back in a few days.



I'm right there with you. I think it helps they know I don't have Fios available where I live so they just say - suuuurreeee...

Thought lately I am ready to leave. It's crazy the prices.

Posted 1/2/18 11:33 AM
 

Pomegranate5
LIF Adult

Member since 2/11

4447 total posts

Name:
Pomegranate5

Re: Optimum

Posted by nancyg

I feel like I'm the only person who calls, threatens to leave and Optimum says, "see ya!". Twice that happened. I'm sick of the prices but sick of switching every few years. Hoping Starz comes back in a few days.



It was the same for us!!

We were so frustrated with Optimum by that point that we just said "screw it", we'll take our chances without cable. It's been over 4 years and we've never looked back so I'm kind of glad they didn't try to get us to stay.

Posted 1/2/18 11:36 AM
 

PhyllisNJoe
My Box Is Broken

Member since 6/11

8138 total posts

Name:
Phyllis

Re: Optimum

Posted by nancyg

I feel like I'm the only person who calls, threatens to leave and Optimum says, "see ya!". Twice that happened. I'm sick of the prices but sick of switching every few years. Hoping Starz comes back in a few days.




You’re not alone. They have been that way with me for a while. But this was an actual issue. I pay for premium channels and half of those channels are gone. I got lucky getting a normal person on th phone. There was no back and forth. No haggling. I couldn’t believe it actually lol

Posted 1/2/18 4:06 PM
 

sometimesmommy
Always in my heart.....

Member since 11/06

6686 total posts

Name:

Optimum

I called earlier and also got the 12 mth promotion and upgraded DVR. Starz/Encore hopefully will renegotiate the contract with them soon. The replacement channels suck.

Posted 1/3/18 6:44 PM
 

hmm
Just Breath

Member since 1/14

7172 total posts

Name:

Optimum

I hate cable !!!

Posted 1/3/18 9:21 PM
 

sameinitials
insert creative comment here

Member since 2/12

1998 total posts

Name:

Optimum

I should do this! I’m so annoyed to be paying the same price for half as much. So you just called and asked to speak to the retention dept?

Posted 1/4/18 6:23 AM
 

Momma2015
Mommax2

Member since 12/12

6289 total posts

Name:

Re: Optimum

Posted by PhyllisNJoe

Posted by nancyg

I feel like I'm the only person who calls, threatens to leave and Optimum says, "see ya!". Twice that happened. I'm sick of the prices but sick of switching every few years. Hoping Starz comes back in a few days.




You’re not alone. They have been that way with me for a while. But this was an actual issue. I pay for premium channels and half of those channels are gone. I got lucky getting a normal person on th phone. There was no back and forth. No haggling. I couldn’t believe it actually lol



I'm definitely going to call, I pay for premium channels in my package, so I feel like the discount should be automatic!

ETA: Luckily my parents have Starz through Amazon so I can still watch Outlander. Chat Icon

Message edited 1/4/2018 8:18:54 AM.

Posted 1/4/18 8:18 AM
 

PhyllisNJoe
My Box Is Broken

Member since 6/11

8138 total posts

Name:
Phyllis

Re: Optimum

Posted by sameinitials

I should do this! I’m so annoyed to be paying the same price for half as much. So you just called and asked to speak to the retention dept?



Yes. Go directly to that department

Posted 1/4/18 9:41 AM
 

MaZz
* Lovin my baby girl!!! *

Member since 2/09

6218 total posts

Name:
Gina

Optimum

Get a fire stick... you won’t miss cable

Posted 1/4/18 10:09 AM
 

BargainMama
LIF Adult

Member since 5/09

14661 total posts

Name:

Re: Optimum

We have a fire stick and netflix, but that doesn't replace cable to me. I can't be bothered to subscribe to 5 other services to try to get what I get on cable. Plus we need internet through them and landlines. so we just suck it up

Posted 1/4/18 10:20 AM
 

EclecticEsq10810
Always be closing..

Member since 10/10

2040 total posts

Name:
L.

Re: Optimum

Posted by BargainMama

We have a fire stick and netflix, but that doesn't replace cable to me. I can't be bothered to subscribe to 5 other services to try to get what I get on cable. Plus we need internet through them and landlines. so we just suck it up



I feel the same way! We have Netflix (which I think sucks, lots of good movies were removed) and theres no way I would get rid of cable because I watch a lot of shows on Dest America, History, Science Channel, Smithsonian, Hallmark and News12. I like the convenience of having it all in 1 place instead of going to Hulu, Netflix, etc to find what I want to watch.

I wonder if I should call Optimum to ask for a reduction, I miss the STARZ channels a lot too. Very upset about this. We pay $163/month for the Silver iO package (i dont know if thats premium, we do get HBO and showtime). We have had that package since probably 2015.

Posted 1/4/18 12:21 PM
 

NervousNell
Just another chapter in life..

Member since 11/09

49090 total posts

Name:
..being a mommy and being a wife!

Re: Optimum

Posted by EclecticEsq10810

Posted by BargainMama

We have a fire stick and netflix, but that doesn't replace cable to me. I can't be bothered to subscribe to 5 other services to try to get what I get on cable. Plus we need internet through them and landlines. so we just suck it up



I feel the same way! We have Netflix (which I think sucks, lots of good movies were removed) and theres no way I would get rid of cable because I watch a lot of shows on Dest America, History, Science Channel, Smithsonian, Hallmark and News12. I like the convenience of having it all in 1 place instead of going to Hulu, Netflix, etc to find what I want to watch.

I wonder if I should call Optimum to ask for a reduction, I miss the STARZ channels a lot too. Very upset about this. We pay $163/month for the Silver iO package (i dont know if thats premium, we do get HBO and showtime). We have had that package since probably 2015.



I agree with both of you. I really can't be bothered with the hassle to save a few bucks.
Not worth it to me.
I like live TV and a lot of offbeat shit like the gameshow network, old reruns of Archie Bunker and Golden Girls, Lifetime movies etc.
And Netflix is awful. We have it, but what a waste of money. I can never find a movie I want to watch on it.
Every movie I want they say it isn't available on streaming.
I would kill myself if I had to depend on the likes of that for my TV watching.

Posted 1/4/18 12:25 PM
 

Funkybutt
LIF Adult

Member since 4/15

2284 total posts

Name:

Optimum

Goodbye Outlander!

Posted 1/4/18 12:30 PM
 

BargainMama
LIF Adult

Member since 5/09

14661 total posts

Name:

Re: Optimum

Posted by NervousNell

Posted by EclecticEsq10810

Posted by BargainMama

We have a fire stick and netflix, but that doesn't replace cable to me. I can't be bothered to subscribe to 5 other services to try to get what I get on cable. Plus we need internet through them and landlines. so we just suck it up



I feel the same way! We have Netflix (which I think sucks, lots of good movies were removed) and theres no way I would get rid of cable because I watch a lot of shows on Dest America, History, Science Channel, Smithsonian, Hallmark and News12. I like the convenience of having it all in 1 place instead of going to Hulu, Netflix, etc to find what I want to watch.

I wonder if I should call Optimum to ask for a reduction, I miss the STARZ channels a lot too. Very upset about this. We pay $163/month for the Silver iO package (i dont know if thats premium, we do get HBO and showtime). We have had that package since probably 2015.



I agree with both of you. I really can't be bothered with the hassle to save a few bucks.
Not worth it to me.
I like live TV and a lot of offbeat shit like the gameshow network, old reruns of Archie Bunker and Golden Girls, Lifetime movies etc.
And Netflix is awful. We have it, but what a waste of money. I can never find a movie I want to watch on it.
Every movie I want they say it isn't available on streaming.
I would kill myself if I had to depend on the likes of that for my TV watching.



I agree about Netflix...there are a few series that I will watch on there exclusive to Netflix, but I really only keep it since my son doesn't have cable in his room, only a smart TV and watches cartoons and crap on Netflix.

Posted 1/4/18 12:59 PM
 

MaZz
* Lovin my baby girl!!! *

Member since 2/09

6218 total posts

Name:
Gina

Optimum

I use the terrarium tv app on fire stick and it has everything except live tv and it works amazingly well. Kodi is a thing of the past now. I believe a lot of people use an app called mobdro for live tv. I follow troypoint on fb to get all the latest news on firestick stuff. Just figured I’d put that out there for anyone who is on the fence about firestick.

Posted 1/4/18 1:28 PM
 

Mrs213
LIF Adult

Member since 2/09

17245 total posts

Name:

Optimum

I have a fire stick. We pay for sling tv, netflix, and hulu. There's a free app called ustvnow for free network tv which I install through kodi. I don't miss cable one bit except news12

Posted 1/4/18 4:12 PM
 

Mrs213
LIF Adult

Member since 2/09

17245 total posts

Name:

Re: Optimum

Posted by MaZz

I use the terrarium tv app on fire stick and it has everything except live tv and it works amazingly well. Kodi is a thing of the past now. I believe a lot of people use an app called mobdro for live tv. I follow troypoint on fb to get all the latest news on firestick stuff. Just figured I’d put that out there for anyone who is on the fence about firestick.



Why is kodi a thing of the past?

Posted 1/4/18 4:14 PM
 

MaZz
* Lovin my baby girl!!! *

Member since 2/09

6218 total posts

Name:
Gina

Re: Optimum

Posted by Mrs213

Posted by MaZz

I use the terrarium tv app on fire stick and it has everything except live tv and it works amazingly well. Kodi is a thing of the past now. I believe a lot of people use an app called mobdro for live tv. I follow troypoint on fb to get all the latest news on firestick stuff. Just figured I’d put that out there for anyone who is on the fence about firestick.



Why is kodi a thing of the past?



Many of the apps in kodi are being taken down...not updated... slow, buffers etc. No stream available... I was having so many issues with exodus, covenant etc. Then I read up on terrarium and how it’s been around for years without major issues.... a new developer recently took it over and has been updating it and it is amazing.

Posted 1/5/18 8:33 AM
 
 

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