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Is there any reason to purchase an iPad at the Apple store over Best Buy?

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DmarieK
My loves!!

Member since 1/06

9203 total posts

Name:

Is there any reason to purchase an iPad at the Apple store over Best Buy?

Finally caved and picking one up tonight but not sure where to get it. Is there any reason to buy at Apple or is it all the same. Thanks!!!

Posted 4/9/12 6:23 PM
 
Long Island Weddings
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KNic19
Baby's First Christmas

Member since 7/09

3541 total posts

Name:
Kim

Re: Is there any reason to purchase an iPad at the Apple store over Best Buy?

DH and I both bought through Best Buy. We decided to go that route to get reward points Chat Icon

Posted 4/9/12 7:24 PM
 

sami
So very blessed!! Thank u !!

Member since 8/06

6524 total posts

Name:

Re: Is there any reason to purchase an iPad at the Apple store over Best Buy?

We got ours at the Apple store....I don't know why........also..isn't Best buy going out of business

Posted 4/9/12 9:03 PM
 

Michmouse
LIF Adult

Member since 11/07

1225 total posts

Name:

Re: Is there any reason to purchase an iPad at the Apple store over Best Buy?

I wondered the same thing and wound up purchasing at the Apple store because they set everything up for me. Their customer service is excellent- they synced my aps, contacts, etc. I had about 45 minutes of individual instruction on the iPad.


Posted 4/9/12 9:34 PM
 

brassmunky
LIF Adult

Member since 6/08

1163 total posts

Name:

Re: Is there any reason to purchase an iPad at the Apple store over Best Buy?

def apple. regret so much getting my iphone at best buy after something happened to it. the worst customer service, and geek squad stinks too. never again. besides, they're going in the way of circuit city & the whiz.

they're craptastic.

Posted 4/9/12 9:40 PM
 

Mrs213
LIF Adult

Member since 2/09

16975 total posts

Name:

Re: Is there any reason to purchase an iPad at the Apple store over Best Buy?

No real reason, I got mine at best buy.

Posted 4/9/12 10:11 PM
 

Mrs213
LIF Adult

Member since 2/09

16975 total posts

Name:

Re: Is there any reason to purchase an iPad at the Apple store over Best Buy?

Posted by sami

We got ours at the Apple store....I don't know why........also..isn't Best buy going out of business



I haven't heard that but I hope not

Posted 4/9/12 10:12 PM
 

jlk51496
Mom of 3 - YIKES! =)

Member since 10/09

6758 total posts

Name:
Katie

Re: Is there any reason to purchase an iPad at the Apple store over Best Buy?

apple care and genius bar! def both worth it!!!!

Posted 4/9/12 10:14 PM
 

WNA01
my 2 boys

Member since 10/08

4240 total posts

Name:

Re: Is there any reason to purchase an iPad at the Apple store over Best Buy?

we got both iPad and macbook pro from best buy - their warranty is a bit more expensive but they cover everything with the exception of water submersion and theft - whereas applecare is less expensive but covers manufactures defects - does not cover cracked screens if u drop it

i know this from when we bought our stuff in december but my sister said she heard applecare JUST changed their policy and now covers cracked screens and accidental breakage - not sure how true this is

i already had something replaced thru best buy on my macbook no questions asked - it was not under applecare warranty

eta: even though we purchased both our products at best buy we went to the apple store and they helped us - they did not give us an issue at all - they knew we bought it thru best buy - we weren't charged for them to set it up (best buy would have set it up but i wanted to go to the apple store)

Message edited 4/9/2012 11:07:42 PM.

Posted 4/9/12 11:06 PM
 

brassmunky
LIF Adult

Member since 6/08

1163 total posts

Name:

Re: Is there any reason to purchase an iPad at the Apple store over Best Buy?

Posted by WNA01

we got both iPad and macbook pro from best buy - their warranty is a bit more expensive but they cover everything with the exception of water submersion and theft - whereas applecare is less expensive but covers manufactures defects - does not cover cracked screens if u drop it

i know this from when we bought our stuff in december but my sister said she heard applecare JUST changed their policy and now covers cracked screens and accidental breakage - not sure how true this is

i already had something replaced thru best buy on my macbook no questions asked - it was not under applecare warranty

eta: even though we purchased both our products at best buy we went to the apple store and they helped us - they did not give us an issue at all - they knew we bought it thru best buy - we weren't charged for them to set it up (best buy would have set it up but i wanted to go to the apple store)



fine print on best buy warranty states they reserve the right to not repair the item and give you a refurbished replacement, whereas apple gives you a new one.

Posted 4/9/12 11:17 PM
 

WNA01
my 2 boys

Member since 10/08

4240 total posts

Name:

Re: Is there any reason to purchase an iPad at the Apple store over Best Buy?

Posted by dewdrop

Posted by WNA01

we got both iPad and macbook pro from best buy - their warranty is a bit more expensive but they cover everything with the exception of water submersion and theft - whereas applecare is less expensive but covers manufactures defects - does not cover cracked screens if u drop it

i know this from when we bought our stuff in december but my sister said she heard applecare JUST changed their policy and now covers cracked screens and accidental breakage - not sure how true this is

i already had something replaced thru best buy on my macbook no questions asked - it was not under applecare warranty

eta: even though we purchased both our products at best buy we went to the apple store and they helped us - they did not give us an issue at all - they knew we bought it thru best buy - we weren't charged for them to set it up (best buy would have set it up but i wanted to go to the apple store)



fine print on best buy warranty states they reserve the right to not repair the item and give you a refurbished replacement, whereas apple gives you a new one.



at the time i got the warranty applecare did not cover accidental damage - so if u cracked your screen u were out of a computer or iPad. however best buy warranty did - fine print or not id rather have best buy give me refurbished macbook over nothing at all.

A friend of mine spilled cough syrup on the keyboard of her not even 1 month old macbook air - she got it thru best buy - she got a brand new mac. she would have never gotten that thru apple.

like i said I'm not sure if apple changed their warranties and cover accidental breakage.

Posted 4/9/12 11:31 PM
 

sfp0701
Liam's Mommy!

Member since 1/07

9764 total posts

Name:
Tricia

Re: Is there any reason to purchase an iPad at the Apple store over Best Buy?

I got mine at best buy but, after an experience we had there with a computer I am kind of done shopping there. They do give you a refurb one if it breaks.

I got a computer that totally died 17 days after I bought it. The return period was 15 days. So they wouldn't take it back. I called and emailed everyone on earth and they would only "fix it". A month later I got my computer back and they had wiped out the operating system and didn't send a restore disk. They never mentioned that I would have to order and pay for one. So that was going to take a while to order and get. At that point I exploded and they finally just returned the computer and gave me a new one.

But, honestly, I am done. And I think a few weeks ago they revised the return policy because they got so many complaints.

I just thought I would share that tale. It may influence your decision.

Posted 4/10/12 8:15 AM
 

brassmunky
LIF Adult

Member since 6/08

1163 total posts

Name:

Re: Is there any reason to purchase an iPad at the Apple store over Best Buy?

Posted by sfp0701

I got mine at best buy but, after an experience we had there with a computer I am kind of done shopping there. They do give you a refurb one if it breaks.

I got a computer that totally died 17 days after I bought it. The return period was 15 days. So they wouldn't take it back. I called and emailed everyone on earth and they would only "fix it". A month later I got my computer back and they had wiped out the operating system and didn't send a restore disk. They never mentioned that I would have to order and pay for one. So that was going to take a while to order and get. At that point I exploded and they finally just returned the computer and gave me a new one.

But, honestly, I am done. And I think a few weeks ago they revised the return policy because they got so many complaints.

I just thought I would share that tale. It may influence your decision.



dang, sorry that happend to you.

same here. what an absolute mess to get someone to even help you. forget explaining it 16 different times, their return/exchange/ repair system is deeply flawed, and you get no where fast unless you wreak havoc, and even then you may end up with a lot less than if you went with apple. on a new purchase i speak of mind you.

not worth the headache, in my opinion.

Posted 4/10/12 8:22 AM
 

CSK
LIF Adolescent

Member since 9/11

846 total posts

Name:

Re: Is there any reason to purchase an iPad at the Apple store over Best Buy?

if you want a warrenty, AppleCare plus is great as far as terms for damage etc.

it costs $99 and they will replace it if you drop, crack etc. for a $50 fee.

same on the iphone 4S.


Personally, I bought mine at Apple due to wanting to buy the applecare +. If yoju're going on the weekend, Apple can be nuts. However, they do seem to have a system that works. I really dislike dealing with best buy, the people who don't know what they're talking about and pressure you for accessories and extended warrenties, that there is no help when you need it etc. I avoid that store like the plague.

Posted 4/10/12 10:13 AM
 

DmarieK
My loves!!

Member since 1/06

9203 total posts

Name:

Re: Is there any reason to purchase an iPad at the Apple store over Best Buy?

Thanks guys...I ended up going to the Apple store to get it. They did change the policy and Applecare now covers accidental damage which is great!!

Posted 4/10/12 11:04 AM
 

dani731
Blessed!!!

Member since 1/08

3353 total posts

Name:
Dani

Re: Is there any reason to purchase an iPad at the Apple store over Best Buy?

just an FYI, you don't have to buy it from apple to get the apple care. My dad bough this iPad at PCrichards and he got the applecare from them.

Posted 4/10/12 12:18 PM
 

SweetTooth
I'm a tired mommy!

Member since 12/05

20105 total posts

Name:
Lauren

Re: Is there any reason to purchase an iPad at the Apple store over Best Buy?

We got it at Target. you don't need to buy it at the apple store to get the apple care, which is a waste IMO anyway. DH cracked the screen on his iphone and they wanted $200 to replace it.

Posted 4/10/12 1:26 PM
 
 

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