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I would never buy a compaq laptop again

Posted By Message

Beth
The Key to your new home....

Member since 2/06

24849 total posts

Name:
Beth

I would never buy a compaq laptop again

so after 18 months of owning it

I have to pay $49 to speak to someone to see if they can help me??????

wow....

Posted 4/29/09 5:14 PM
 
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anonttcer
BOOOO for fall!

Member since 7/06

10082 total posts

Name:
Meaning a NON ttcer!

Re: I would never buy a compaq laptop again

WHAT??
That is insane!

I have heard some bad things about Compaq in the past as well...

Posted 4/29/09 5:19 PM
 

BabyBoy
is Skylar Elizabeth

Member since 5/05

4189 total posts

Name:
Tom

Re: I would never buy a compaq laptop again

what is wrong?

Posted 4/29/09 5:22 PM
 

Beth
The Key to your new home....

Member since 2/06

24849 total posts

Name:
Beth

Re: I would never buy a compaq laptop again

I am so mad right now....I am ready to just go buy another laptop

but I spent $350 fixing it

another $50 on this call

and who knows what else this is going to cost me b/c I don't have the product key for office anymore (made that clear to the guy at best buy who fixed it - but he said it wasn't a big deal)

and now this jerk tells me the computer has to be hooked up to the internet- which isn't working on it for some reason

Posted 4/29/09 5:24 PM
 

Beth
The Key to your new home....

Member since 2/06

24849 total posts

Name:
Beth

Re: I would never buy a compaq laptop again

Posted by BabyBoy

what is wrong?



lost the disks for windows- so I don't have the product code to use office

so the computer is useless to me right now

Posted 4/29/09 5:25 PM
 

MsMBV
:P

Member since 5/05

28602 total posts

Name:
Me

Re: I would never buy a compaq laptop again

Posted by Beth

Posted by BabyBoy

what is wrong?



lost the disks for windows- so I don't have the product code to use office

so the computer is useless to me right now

ooh make sure that they are not going to tell you to call MicroSoft directly.... same thing happened to MIL. After fighting with Compac she ended up getting referred to MS

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Posted 4/29/09 5:37 PM
 

Beth
The Key to your new home....

Member since 2/06

24849 total posts

Name:
Beth

Re: I would never buy a compaq laptop again

wow

I called back to complain

and I can just order the disks for $150

they are refunding me the $50

Posted 4/29/09 6:00 PM
 

BabyBoy
is Skylar Elizabeth

Member since 5/05

4189 total posts

Name:
Tom

Re: I would never buy a compaq laptop again

Posted by Beth

wow

I called back to complain

and I can just order the disks for $150

they are refunding me the $50



i don't understand your post

your office key and windows are different...

which are you looking to replace?
you can get a replacement disk easy, its just a matter of having a valid key...

which key are you having a problem with? when you brought your computer on day 1, if you purchased office with it, you should have a sleeve with the key. your windows key is on the bottom of your laptop.

also, if your out of warranty, you are at of warranty...this has nothing to do with compaq

Message edited 4/29/2009 6:21:33 PM.

Posted 4/29/09 6:20 PM
 

Beth
The Key to your new home....

Member since 2/06

24849 total posts

Name:
Beth

Re: I would never buy a compaq laptop again

I lost the disks - so no product key

I just wanted to buy replacement ones

which I just did - from them for $149

but when I called the first time- instead of offering to sell me what I asked for they transfered me to tech support- and charged $49 for nothing

Posted 4/29/09 6:32 PM
 

KimberlyScott
Graceyn=My World <3

Member since 10/08

4173 total posts

Name:
Kimberly

Re: I would never buy a compaq laptop again

Fix it, sell it, buy a mac.

Compaq sucks!

Message edited 4/29/2009 6:40:06 PM.

Posted 4/29/09 6:39 PM
 

BabyBoy
is Skylar Elizabeth

Member since 5/05

4189 total posts

Name:
Tom

Re: I would never buy a compaq laptop again

Posted by Beth

I lost the disks - so no product key

I just wanted to buy replacement ones

which I just did - from them for $149

but when I called the first time- instead of offering to sell me what I asked for they transfered me to tech support- and charged $49 for nothing



you should of just brought a new copy of office for under 100 bucks if that was the case...

http://www.newegg.com/Product/Product.aspx?Item=N82E16832116135

this includes word/excel/powerpoint for 3 pc's

Posted 4/29/09 6:59 PM
 
 

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