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Home Depot vent...

Posted By Message

lvlz
LIF Infant

Member since 5/05

271 total posts

Name:

Home Depot vent...

We were supposed to have our new storm door installed today, after waiting a month and a half since we bought it. He arrived 3 hours late, and when he got there, opened the box and the door is damaged!! Now we have to re-order the door plus wait for him to have availability to install it again! More time off work...

Not the worse thing to happen, but I was just looking forward to my new storm door!

Posted 4/9/07 2:02 PM
 
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kerrycec03
Mom of 2 beautiful boys!!

Member since 6/06

13519 total posts

Name:
Kerry

Re: Home Depot vent...

I'm sorry, that totally stinks!

Posted 4/9/07 2:05 PM
 

MrsRbk
<3 <3 <3 <3

Member since 1/06

19197 total posts

Name:
Michelle

Re: Home Depot vent...

I LOATHE Home Depot. We have yet to have a pleasant experience with them.

Posted 4/9/07 2:26 PM
 

lorich
.

Member since 6/05

9987 total posts

Name:
Grammie says "Lora Gina"

Re: Home Depot vent...

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Posted 4/9/07 2:26 PM
 

smdl
I love Gary too..on a plate!

Member since 5/06

32461 total posts

Name:
me

Re: Home Depot vent...

I have found that custom orders on doors/french doors, etc... at HD and Lowe's never come on time!!

Posted 4/9/07 2:41 PM
 

lululu
LIF Adult

Member since 7/05

9508 total posts

Name:

Re: Home Depot vent...

I hate HD with a passion. they redid a TINY kitchen of mine. it took them over FOUR MONTHS. I would never use them for installation of anything but carpet ever again and even that i am hesitant.

I am going to try to attach pics just so you can get an idea of how small it was.

Image Attachment(s):
Posted 4/9/07 3:10 PM
 

LIMOMx2
...

Member since 5/05

24989 total posts

Name:

Re: Home Depot vent...

Chat Icon Chat Icon They are the worse!!!!!!!!

Posted 4/9/07 3:10 PM
 

2girlsforme
LIF Adult

Member since 8/06

3071 total posts

Name:
XXXXXXXXX

Re: Home Depot vent...

Posted by MrsRbk

I LOATHE Home Depot. We have yet to have a pleasant experience with them.



Me too!! For my doors the installers had to come back three times, before the door was actually installed. The only reason that people use them, is that for certain things, their prices can't be beat.

Posted 4/9/07 4:59 PM
 

jerome8283
LIF Adolescent

Member since 5/06

633 total posts

Name:

Re: Home Depot vent...

I would call customer relations and complain for sure!

I don't like HD. I think Lowes has better customer service.

Posted 4/9/07 5:44 PM
 

Nicole728
My Happy Girl

Member since 7/06

8198 total posts

Name:
Me

Re: Home Depot vent...

ugh that really stinks! sry you have to go thru all that hassle again! I would def call customer service and complain...maybe you can get a little discount or something

Posted 4/9/07 6:23 PM
 

Maathy317
Grammie's Little Man

Member since 2/06

3235 total posts

Name:
D

Re: Home Depot vent...

I'd send it back, get a refund and go some place else. Home Depot is the worst.Chat Icon Chat Icon Chat Icon Chat Icon

Posted 4/9/07 6:29 PM
 

MrsFlatbread
Skinny jeans are in my future

Member since 6/06

10258 total posts

Name:
Baby Momma

Re: Home Depot vent...

one word...Lowes

Posted 4/9/07 6:45 PM
 

Janice
Sweet Jessie Quinn

Member since 5/05

27567 total posts

Name:
Janice

Re: Home Depot vent...

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Posted 4/9/07 7:24 PM
 

justthe4ofus
I hate hypocrites!!!!!

Member since 5/05

6905 total posts

Name:

Re: Home Depot vent...

Posted by MrsFlatbread

one word...Lowes



We had the worst experience with them installing our storm door. I thought the fact that they came to measure it and look at the frame (mandatory) was great! Yeah but the idiot that installed the door and my DH (idiot again) neither one of them bothered to look that the handles on my door and the storm door were now interlocking and once they were shut you were locked out even though the doors aren't locked!

Three trips later since they put the hole in for the knob all they did was turn my handle up and down. It looks so stupid. Luckily we will be getting a new front door soon but definitely not from Lowe's or if we do we will hire someone else to install it.

Posted 4/9/07 8:28 PM
 

smdl
I love Gary too..on a plate!

Member since 5/06

32461 total posts

Name:
me

Re: Home Depot vent...

Posted by MrsFlatbread

one word...Lowes



I had the same problem with them as with HD.

Posted 4/9/07 8:37 PM
 

Lisa
I'm a PANK!!!

Member since 5/05

22334 total posts

Name:
Professional Aunts No Kids

Re: Home Depot vent...

If you need someone to install a front door/storm door...let me know....we have a FANTASTIC guy! a few gals on here also used him and they were very happy with his service!! Chat Icon Chat Icon Chat Icon

Posted 4/9/07 10:14 PM
 

NJmom
.

Member since 8/05

4987 total posts

Name:

Re: Home Depot vent...

we got our storm door from lowe's and weren't thrilled with the installer either. when he first showed up he said he wasn't sure if he was even going to be able to get the door in. i forget the reason why, but you think he would have figured that out when he came the first time to measure. he was able to install the door, but we had to have him come back another time because water was leaking in the door. i think the problem with HD and Lowe's is that they contract out all their work so you never know who you're going to get.

Posted 4/10/07 10:10 AM
 

betty
My boys

Member since 5/05

4380 total posts

Name:
Beth

Re: Home Depot vent...

Oh I'm right there with ya! Our french doors were supposed to be in on Sat for us to pick up, then Mon, then Tues NOW WEDNESDAYChat Icon Chat Icon Chat Icon

Posted 4/10/07 12:15 PM
 

Ali1
Mommy

Member since 8/05

3116 total posts

Name:

Re: Home Depot vent...

Lowes is worse then HD in my book. We ordered our storm door through them and it took 4 months for an installer to come and install the door (it took all of 20 minutes to do). I had to call the manager at Lowes at least 5 times and only when i threatened to talk to someone at HQ did they get the ball moving.

Then the guy who installed the door smoked a cigarette while installing it while halfway in my house. I just wanted it done so kept my mouth shut...but that was and will be the last time i will ever use them.

Posted 4/10/07 12:56 PM
 

lvlz
LIF Infant

Member since 5/05

271 total posts

Name:

Re: Home Depot vent...

Posted by Ali1

Then the guy who installed the door smoked a cigarette while installing it while halfway in my house. I just wanted it done so kept my mouth shut...but that was and will be the last time i will ever use them.



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Posted 4/10/07 1:23 PM
 
 

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