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Geico after an accident

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kristinel
Steinbeck

Member since 5/08

1224 total posts

Name:

Geico after an accident

DH was in an accident. He's okay but the car isn't. The other driver was at fault and has Geico. We got the police report and contacted Geico on Monday. On Tuesday Geico said that someone was being sent to look at the car. Because we didn't hear anything, we called Geico on Thursday and was told that nothing had changed on the file. How long will DH and I have to wait for an answer? DH is currently without a car and we'd like to know if the car will be fixed or if we should start shopping for a new one.

Posted 1/23/09 3:17 PM
 
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Smileyd17
kids

Member since 5/05

20997 total posts

Name:
Mommy

Re: Geico after an accident

at least 3-5 business days.

but each company is different.
GL!

Posted 1/23/09 3:19 PM
 

kristinel
Steinbeck

Member since 5/08

1224 total posts

Name:

Re: Geico after an accident

Posted by Smileyd17

at least 3-5 business days.

but each company is different.
GL!



Thanks. I was hoping to have an answer today. I'd like to car shop this weekend.

Posted 1/23/09 3:20 PM
 

Beth
The Key to your new home....

Member since 2/06

24849 total posts

Name:
Beth

Re: Geico after an accident

I think it took all state a week to total out our car

but I didn't get a check for 3 weeks

we had a thrid car at the time - and I was pretty mad at my DH about totally a 1 month old car - so we weren't in rush to buy a new one

Posted 1/23/09 3:22 PM
 

kristinel
Steinbeck

Member since 5/08

1224 total posts

Name:

Re: Geico after an accident

This car is a 97 and has over 120,000 miles on it. Ironically, we were just about to bring it in for a new timing belt. Doesn't look like that is going to happen.

Posted 1/23/09 3:25 PM
 

Kara
Now Zagat Rated!

Member since 3/07

13217 total posts

Name:
They call me "Tater Salad"

Re: Geico after an accident

My car wasn't even close to totaled... but someone hit my parked car while driving drunk a few years ago and we both had Geico. IIRC, Geico was out to assess the damage within a week. Once they saw the car, though, I had an answer on how much they were paying the same day. The check came quickly thereafter. I thought it went pretty quickly and smoothly -- but in fairness, my car was still able to be driven. Had I been without a car, I think it would have seemed interminable.

I'm sorry you're going through this and I hope you get your answer ASAP. If you ask for a firm date and time, are they able to do that for you?

Good luck!

Posted 1/23/09 3:28 PM
 

Beth
The Key to your new home....

Member since 2/06

24849 total posts

Name:
Beth

Re: Geico after an accident

I should add - the reason I didn't get a check for 3 weeks was b/c the car was 1 month old- and extremely rare

I have a policey that gives you replacement cost- and they were having a hard time coming up with a number

but when they did- it was more then fair- considering the situation

Posted 1/23/09 3:35 PM
 

luckyinlove
I love my baby girls!

Member since 12/06

2441 total posts

Name:
Lauren

Re: Geico after an accident

Geico is the worst with paying up after an accident! I had to wait a few weeks when i got in an accident when i was in college. My parents have been waiting for 2 months for damages from when I car crashed through their neighbors fence and messed up their lawn and landscaping. This is part of why I switched from Geico to State Farm.

Posted 1/23/09 3:40 PM
 

kristinel
Steinbeck

Member since 5/08

1224 total posts

Name:

Re: Geico after an accident

DH and I have MetLife. Somethings telling me that I wished the other driver didn't have Geico.

Posted 1/23/09 3:44 PM
 

Beth
The Key to your new home....

Member since 2/06

24849 total posts

Name:
Beth

Re: Geico after an accident

I have never dealt with someone elses ins company

did you call Met Life?

Posted 1/23/09 3:46 PM
 

Smileyd17
kids

Member since 5/05

20997 total posts

Name:
Mommy

Re: Geico after an accident

Posted by kristinel

DH and I have MetLife. Somethings telling me that I wished the other driver didn't have Geico.



so you went 3rd party with the loss?

It can take longer that way.

An option should of been to go through your company (in hopes they are better) and paid your deductible, let them deem the damages or salvage the car, and issued the ck to you and THEN went after the other party for all (meaning your deductible, rental etc).

Usually that is a way for things to be handled a little faster.

Posted 1/23/09 3:53 PM
 

kristinel
Steinbeck

Member since 5/08

1224 total posts

Name:

Re: Geico after an accident

Posted by Smileyd17

Posted by kristinel

DH and I have MetLife. Somethings telling me that I wished the other driver didn't have Geico.



so you went 3rd party with the loss?

It can take longer that way.

An option should of been to go through your company (in hopes they are better) and paid your deductible, let them deem the damages or salvage the car, and issued the ck to you and THEN went after the other party for all (meaning your deductible, rental etc).

Usually that is a way for things to be handled a little faster.




Too little too late. DH and I are relatively young and inexperienced in the world of car accidents. This is what DH's father told us to do. The kid was at fault and he's admitted it. Oh, well. You live you learn.

Posted 1/23/09 3:54 PM
 

Smileyd17
kids

Member since 5/05

20997 total posts

Name:
Mommy

Re: Geico after an accident

Posted by kristinel

Too little too late. DH and I are relatively young and inexperienced in the world of car accidents. This is what DH's father told us to do. The kid was at fault and he's admitted it. Oh, well. You live you learn.




Not necessarily too late...But that is up to you.

Its what I do and i just know how my company works and I find that if I get a call I give both options and at times, have had ppl come back saying the other party wasnt helpful or quick.
So I understand.

I would call Geico and since you are out of a vehicle, have they offered you rental?
Esp being their policyholders fault, they should be paying for a rental.


Message edited 1/23/2009 3:59:25 PM.

Posted 1/23/09 3:58 PM
 

kristinel
Steinbeck

Member since 5/08

1224 total posts

Name:

Re: Geico after an accident

Posted by Smileyd17

Posted by kristinel

Too little too late. DH and I are relatively young and inexperienced in the world of car accidents. This is what DH's father told us to do. The kid was at fault and he's admitted it. Oh, well. You live you learn.




Not necessarily too late...But that is up to you.

Its what I do and i just know how my company works and I find that if I get a call I give both options and at times, have had ppl come back saying the other party wasnt helpful or quick.
So I understand.

I would call Geico and since you are out of a vehicle, have they offered you rental?
Esp being their policyholders fault, they should be paying for a rental.





We spoke to Geico about a rental and they said we would have to contact our insurance company (which we plan on doing). Since I will be contacting them, should I also have them look at the car and do what was suggested above?

Posted 1/23/09 4:01 PM
 

Smileyd17
kids

Member since 5/05

20997 total posts

Name:
Mommy

Re: Geico after an accident

Posted by kristinel

We spoke to Geico about a rental and they said we would have to contact our insurance company (which we plan on doing). Since I will be contacting them, should I also have them look at the car and do what was suggested above?



Yes, call Metlife, see if you do have rental. With rental, its on a reiunbusement basis so some will be out of your pocket anyways but I STILL would fight it with Geico. If it wasnt for their insured hitting your DH, he wouldnt be out a vehicle.

So call Metlife,you can let them know about the recent accident and how you went after the other party but its taking a bit. see if they can take some action.

Posted 1/23/09 4:08 PM
 

kristinel
Steinbeck

Member since 5/08

1224 total posts

Name:

Re: Geico after an accident

Posted by Smileyd17

Posted by kristinel

We spoke to Geico about a rental and they said we would have to contact our insurance company (which we plan on doing). Since I will be contacting them, should I also have them look at the car and do what was suggested above?



Yes, call Metlife, see if you do have rental. With rental, its on a reiunbusement basis so some will be out of your pocket anyways but I STILL would fight it with Geico. If it wasnt for their insured hitting your DH, he wouldnt be out a vehicle.

So call Metlife,you can let them know about the recent accident and how you went after the other party but its taking a bit. see if they can take some action.



Thank you so much! This was great advice.

Posted 1/23/09 4:11 PM
 
 

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