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oakslady
LIF Adult
Member since 8/05 969 total posts
Name:
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anyone use optimum voice? more questions ...
if so what do you think about it ? is it comparable to regular static service?
did anyone have them connect it to your home phone jacks - if so does it work ok?
do they charge extra to call US cell numbers?or is it only international numbers?
i am just so confused by the flyers they sent me. they say service is 34.95 but then they say if you are an existing customer it is 24.94 unless you have premium service then it is 14.95 for 1 year if you sign up for triple play ( then on the bottom it says in fine print only new customers or customers with basic level sercive who are upgrading can sign up for triple play)
so i am wondering how can you have premium service and sign up for triple play if it is only for new customers or basic customers upgrading?
sorry alot of questions i have to disconnect my static service it went up 60% last month just looking for alternatives. thanks alot for sharing info.it is so appreciated
Message edited 11/12/2006 10:21:13 PM.
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Posted 11/12/06 10:14 PM  |
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karacg
Babygirl is 4!
Member since 5/05 17076 total posts
Name:
Kara®
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Re: anyone use optimum voice?
We have it and it is fine. except we don't have international calling. We have a land line for my business so there is no concern if cable goes out (no cell phone service in my house). We are happy we made the switch!
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| Posted 11/12/06 10:16 PM |
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evnme
My little lamb
Member since 8/05 12633 total posts
Name:
aka momma2b
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Re: anyone use optimum voice?
we have the optimum triple play.
we're happy with it.
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| Posted 11/12/06 10:16 PM |
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emilain
UNREAL!!!!!!!!
Member since 5/05 4457 total posts
Name:
Mama
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Re: anyone use optimum voice?
it was horrble for us, calls were dropped constantly, our phone lines would eb down 3/week ALL DAY . Finally after I went into labor and was waiting for the doc to call back and the phone went dead, i dropped Optimum and asked for a refund back for the 6 months I used them they gave it to me The static was unbearable, i have heard mostly bad things, poor service.
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| Posted 11/12/06 10:18 PM |
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nrthshgrl
It goes fast. Pay attention.
Member since 7/05 57538 total posts
Name:
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Re: anyone use optimum voice?
I have it. It's been working very well. At first it was a little glitchy but it was when they first offered the service. Now there is no noticeable difference - except the $20-30 savings each month.
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| Posted 11/12/06 10:19 PM |
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Lisa
I'm a PANK!!!
Member since 5/05 22334 total posts
Name:
Professional Aunts No Kids
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Re: anyone use optimum voice? more questions ...
we have had it for about 2 years and have never had a problem!!
We are very happy with it!!
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| Posted 11/12/06 10:22 PM |
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oakslady
LIF Adult
Member since 8/05 969 total posts
Name:
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Re: anyone use optimum voice? more questions ...
Posted by emilain
it was horrble for us, calls were dropped constantly, our phone lines would eb down 3/week ALL DAY . Finally after I went into labor and was waiting for the doc to call back and the phone went dead, i dropped Optimum and asked for a refund back for the 6 months I used them they gave it to me The static was unbearable, i have heard mostly bad things, poor service.
can i ask who you are using now or did you go back to static service?
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| Posted 11/12/06 10:22 PM |
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emilain
UNREAL!!!!!!!!
Member since 5/05 4457 total posts
Name:
Mama
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Re: anyone use optimum voice? more questions ...
Posted by oakslady
Posted by emilain
it was horrble for us, calls were dropped constantly, our phone lines would eb down 3/week ALL DAY . Finally after I went into labor and was waiting for the doc to call back and the phone went dead, i dropped Optimum and asked for a refund back for the 6 months I used them they gave it to me The static was unbearable, i have heard mostly bad things, poor service.
can i ask who you are using now or did you go back to static service?
verizon
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| Posted 11/12/06 10:23 PM |
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Faithx2
All good things in 2016!!
Member since 8/05 20181 total posts
Name:
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Re: anyone use optimum voice? more questions ...
Posted by nrthshgrl
I have it. It's been working very well. At first it was a little glitchy but it was when they first offered the service. Now there is no noticeable difference - except the $20-30 savings each month.
same here.
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| Posted 11/12/06 10:23 PM |
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evnme
My little lamb
Member since 8/05 12633 total posts
Name:
aka momma2b
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Re: anyone use optimum voice? more questions ...
ours is connected to our phone jacks.
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| Posted 11/12/06 10:23 PM |
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june262004
But I love the Snow!
Member since 5/05 15379 total posts
Name:
Kristin
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Re: anyone use optimum voice? more questions ...
We have it since we get it free (my DH is a cablevision employee  ) NO problems!
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| Posted 11/12/06 10:28 PM |
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SweetestOfPeas
J'taime Paris!
Member since 3/06 32345 total posts
Name:
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Re: anyone use optimum voice? more questions ...
there is no CHANCE that we would ever get VoIP with cablevision!
we have way too many occurrences with losing either TV, internet or both. NOT WORTH it to us.
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| Posted 11/13/06 9:03 AM |
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MsMBV
:P
Member since 5/05 28602 total posts
Name:
Me
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Re: anyone use optimum voice? more questions ...
I like it except:
For the past month I have not been able to delete messages so my VM box is full.
No international calling unless you pay an additional $20 month (I think) . I now just buy the cards & use the 1800- number services from the phone.
The service will not work if there is a power outage.
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| Posted 11/13/06 9:06 AM |
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Emily
Kasey & Me! Lurves it!
Member since 7/06 8703 total posts
Name:
STBHC
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Re: anyone use optimum voice? more questions ...
We have triple play and all calls within the US are free. When DH travels to Canada or other places outside the US, I call his cell and their is no charge.
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| Posted 11/13/06 9:14 AM |
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Blu-ize
Plan B is Now Plan A
Member since 7/05 32475 total posts
Name:
Susan
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Re: anyone use optimum voice? more questions ...
we have the triple play package with silver premium service. At first the phone was a little glitchy but overall we are very happy with it. My folks have Vonage and that was much worse in the beginning. Now it's ok for them and much cheaper than static carriers.
Frankly phone wise I had the same amount of outages from Verizon as I do from Optimum voice. Every now and then there will be a problem like I said, I think they are comparable. I am saving a ton of moolah with the triple play. For us it's totally worth it.
Look at it this way, you can try it and if you hate it-get rid of it.
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| Posted 11/13/06 9:20 AM |
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Emily
Kasey & Me! Lurves it!
Member since 7/06 8703 total posts
Name:
STBHC
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Re: anyone use optimum voice? more questions ...
Posted by Blu-ize
we have the triple play package with silver premium service. At first the phone was a little glitchy but overall we are very happy with it. My folks have Vonage and that was much worse in the beginning. Now it's ok for them and much cheaper than static carriers.
Frankly phone wise I had the same amount of outages from Verizon as I do from Optimum voice. Every now and then there will be a problem like I said, I think they are comparable. I am saving a ton of moolah with the triple play. For us it's totally worth it.
Look at it this way, you can try it and if you hate it-get rid of it.
Quick Question.....does Vonage have a real 911 yet? I remember a few years ago they had an electronic 911 and it was not too good. 
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| Posted 11/13/06 9:21 AM |
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skew
LIF Adult
Member since 5/05 6794 total posts
Name:
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Re: anyone use optimum voice? more questions ...
i have had it since it was first introduced. never a problem.
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| Posted 11/13/06 9:29 AM |
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Blu-ize
Plan B is Now Plan A
Member since 7/05 32475 total posts
Name:
Susan
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Re: anyone use optimum voice? more questions ...
Posted by EmilyAKAMrsK
Posted by Blu-ize
we have the triple play package with silver premium service. At first the phone was a little glitchy but overall we are very happy with it. My folks have Vonage and that was much worse in the beginning. Now it's ok for them and much cheaper than static carriers.
Frankly phone wise I had the same amount of outages from Verizon as I do from Optimum voice. Every now and then there will be a problem like I said, I think they are comparable. I am saving a ton of moolah with the triple play. For us it's totally worth it.
Look at it this way, you can try it and if you hate it-get rid of it.
Quick Question.....does Vonage have a real 911 yet? I remember a few years ago they had an electronic 911 and it was not too good.
I can ask my folks about it. I know then wouldn't get it if there wasn't a viable 911 option. That is very important especially since they are senior citizens.
Another point, they are not as thrilled with Vonage as they were with Cox (that was their carrier in AZ)..I think it's better now with all the VoIP carriers now.
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| Posted 11/13/06 9:45 AM |
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Emily
Kasey & Me! Lurves it!
Member since 7/06 8703 total posts
Name:
STBHC
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Re: anyone use optimum voice? more questions ...
Posted by Blu-ize
Posted by EmilyAKAMrsK
Posted by Blu-ize
we have the triple play package with silver premium service. At first the phone was a little glitchy but overall we are very happy with it. My folks have Vonage and that was much worse in the beginning. Now it's ok for them and much cheaper than static carriers.
Frankly phone wise I had the same amount of outages from Verizon as I do from Optimum voice. Every now and then there will be a problem like I said, I think they are comparable. I am saving a ton of moolah with the triple play. For us it's totally worth it.
Look at it this way, you can try it and if you hate it-get rid of it.
Quick Question.....does Vonage have a real 911 yet? I remember a few years ago they had an electronic 911 and it was not too good.
I can ask my folks about it. I know then wouldn't get it if there wasn't a viable 911 option. That is very important especially since they are senior citizens.
Another point, they are not as thrilled with Vonage as they were with Cox (that was their carrier in AZ)..I think it's better now with all the VoIP carriers now.
I am sure they have made advancements in the past 3 years..but I remember the 911 issue was the reason we did not get it.
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| Posted 11/13/06 9:46 AM |
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Maathy317
Grammie's Little Man
Member since 2/06 3235 total posts
Name:
D
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Re: anyone use optimum voice? more questions ...
We have had the triple play for some time now and have not had any problems. We're very satisfied with it.
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| Posted 11/13/06 9:49 AM |
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june262004
But I love the Snow!
Member since 5/05 15379 total posts
Name:
Kristin
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Re: anyone use optimum voice? more questions ...
Posted by EmilyAKAMrsK
Posted by Blu-ize
Posted by EmilyAKAMrsK
Posted by Blu-ize
we have the triple play package with silver premium service. At first the phone was a little glitchy but overall we are very happy with it. My folks have Vonage and that was much worse in the beginning. Now it's ok for them and much cheaper than static carriers.
Frankly phone wise I had the same amount of outages from Verizon as I do from Optimum voice. Every now and then there will be a problem like I said, I think they are comparable. I am saving a ton of moolah with the triple play. For us it's totally worth it.
Look at it this way, you can try it and if you hate it-get rid of it.
Quick Question.....does Vonage have a real 911 yet? I remember a few years ago they had an electronic 911 and it was not too good.
I can ask my folks about it. I know then wouldn't get it if there wasn't a viable 911 option. That is very important especially since they are senior citizens.
Another point, they are not as thrilled with Vonage as they were with Cox (that was their carrier in AZ)..I think it's better now with all the VoIP carriers now.
I am sure they have made advancements in the past 3 years..but I remember the 911 issue was the reason we did not get it.
They have it now BUT you have to call and activate. Imagine how many people DON'T know that!
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| Posted 11/13/06 9:54 AM |
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AimeeE2006
Time flies!
Member since 1/06 5698 total posts
Name:
Aimee
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Re: anyone use optimum voice? more questions ...
We have it and love it. No problems yet.
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| Posted 11/13/06 11:04 AM |
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riniko
LIF Toddler
Member since 3/06 486 total posts
Name:
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Re: anyone use optimum voice? more questions ...
I have vonage and they have what is called an enhanced 911. Basically you put in your location and that calls the 911. The reason they do is b/c you can take your phone modem anywhere in the world and retain any area code you wish.
For example, we have a 718 area code but we live in Nassau. Either way we had a medical emergency about a month ago, and the cops/ambulance was at the house in less than 5 minutes.
I am not sure what cablevision uses in terms of 911. I also recommend a power backup. If you lose electricity, or cable neither Vonage or Opt. Voice would work.
Nonetheless, I have had Vonage since 2003 and I highly recommend the service. If anyone wants a free month feel free to FM me also 
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| Posted 11/13/06 11:35 AM |
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