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Am I reading this right? Modcloth has free returns and exchanges?
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headoverheels
s'il vous plaît
Member since 6/07 42079 total posts
Name:
LB
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Am I reading this right? Modcloth has free returns and exchanges?
Why have I never ordered from here before? 
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Posted 4/17/12 8:24 PM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
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Re: Am I reading this right? Modcloth has free returns and exchanges?
Yes and great guest service, too.
Something broke from there that I purchased, and I called and complained and they credited my account for the full amount.
I asked where I could send it back, and they said to not worry, and keep it and that they felt badly.
ps: a lot of their clothing runs smaller.
Message edited 4/17/2012 8:26:30 PM.
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| Posted 4/17/12 8:26 PM |
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jilliibabii
Mrs. O'Connor
Member since 6/10 12821 total posts
Name:
Jillian
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Re: Am I reading this right? Modcloth has free returns and exchanges?
Posted by cncforever
Yes and great guest service, too.
Something broke from there that I purchased, and I called and complained and they credited my account for the full amount.
I asked where I could send it back, and they said to not worry, and keep it and that they felt badly.
ps: a lot of their clothing runs smaller.
They really do have excellent customer service. If someone leaves a negative comment on a product, they usually contact the person to work out an exchange or refund.
But I agree the clothing size is WONKY. I usually won't purchase from there unless there are a couple of reviews of the product. All the other customers are great and leave very thorough reviews as far as fit and quality so I usually go by them. Even with that, two dresses I've bought from there needed minor alterations. My grandma did them for me.  But it was totally worth it! Love the clothes from there!
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| Posted 4/18/12 10:03 AM |
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