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Any ways to lower my Optimum bill?

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heathergirl
Cocktail Time!

Member since 10/08

4978 total posts

Name:
American mouth

Any ways to lower my Optimum bill?

I have a triple play w/a DVR box, HBO (and Demand), Encore, and Starz. We pay about $200/month. I looked at the Silver package which is $90/month and it has different movie channels.

Is there anything I can do to lower the bill? Can I get rid of the phone (we never use it anyway)?

Posted 1/20/11 4:21 PM
 
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bicosi
life is a carousel

Member since 7/07

14956 total posts

Name:
M

Re: Any ways to lower my Optimum bill?

Call them up and threaten to leave..

Posted 1/20/11 4:25 PM
 

heathergirl
Cocktail Time!

Member since 10/08

4978 total posts

Name:
American mouth

Re: Any ways to lower my Optimum bill?

Posted by bicosi

Call them up and threaten to leave..



I would...but Fios isn't even available in Brookhaven so I don't think thats a plausible argument Chat Icon

Posted 1/20/11 4:28 PM
 

bicosi
life is a carousel

Member since 7/07

14956 total posts

Name:
M

Re: Any ways to lower my Optimum bill?

Posted by heathergirl

Posted by bicosi

Call them up and threaten to leave..



I would...but Fios isn't even available in Brookhaven so I don't think thats a plausible argument Chat Icon



There's also DishTv and Direct Chat Icon

Posted 1/20/11 4:31 PM
 

heathergirl
Cocktail Time!

Member since 10/08

4978 total posts

Name:
American mouth

Re: Any ways to lower my Optimum bill?

Posted by bicosi

Posted by heathergirl

Posted by bicosi

Call them up and threaten to leave..



I would...but Fios isn't even available in Brookhaven so I don't think thats a plausible argument Chat Icon



There's also DishTv and Direct Chat Icon



Ahhaaa!!! Thanks!!! Maybe it will work!!

Cablevision is such a rip!!!! Chat Icon Chat Icon

Posted 1/20/11 4:33 PM
 

MorningCuppaCoffee
Tired!

Member since 12/07

16353 total posts

Name:
Me

Re: Any ways to lower my Optimum bill?

I actually called them a few months ago just asking to remove the phone service. That was enough to renogotiate a deal for around $99.00 a month. This was their suggestion. I know it's going to go up again though because I just added HBO again because of Big Love. The cost of cable sux!

Posted 1/20/11 4:44 PM
 

heathergirl
Cocktail Time!

Member since 10/08

4978 total posts

Name:
American mouth

Re: Any ways to lower my Optimum bill?

Posted by mzsocialworker1

I actually called them a few months ago just asking to remove the phone service. That was enough to renogotiate a deal for around $99.00 a month. This was their suggestion. I know it's going to go up again though because I just added HBO again because of Big Love. The cost of cable sux!



Yeah, I think its a huge rip to go from the $99 Triple Play to $200 for the same stuff! Crazeballs! I have had them for 4 years now w/o any bill complaints, but we're getting ready to buy a house in the next year or so and I'd like to save whatever I can.

Posted 1/20/11 4:46 PM
 

charon54
My two boys!

Member since 5/05

7127 total posts

Name:
Rebecca

Re: Any ways to lower my Optimum bill?

You can do a Double Play package without the phone. We had it for a while.

Posted 1/20/11 4:47 PM
 

2ForMeIn2011
LIF Adult

Member since 7/10

996 total posts

Name:

Re: Any ways to lower my Optimum bill?

geez we pay about $160 for the triple play with NOTHING extra! Chat Icon Chat Icon

I'm def. going to call to see if I can lower our bill!!

Posted 1/20/11 4:51 PM
 

BellaRock
I am all the Me I will ever Be

Member since 5/06

9746 total posts

Name:
She who shall remain nameless

Re: Any ways to lower my Optimum bill?

I wish I knew. We pay 143 for the triple play w. dvr.

We fought with them to give us a discount. They really weren't going to budge. My DH had to call a few times to finally get someone to work with us. I think it was because we were moving and they knew the town we were moving to had FIOS.
Either way we got the bill to stay the same for an extra year and didn't have to pay installation fees when we moved.


We are seriously considering switching to FIOS since our triple play deal will be going up in March.

It's so insane the amount we pay for cable.

Posted 1/20/11 5:03 PM
 

LightUpOurLife
Totally in love

Member since 8/06

12785 total posts

Name:
Bonnie-Jean

Re: Any ways to lower my Optimum bill?

When you call, you must call the cancellation department. Regular customer service can't help you.

Posted 1/20/11 6:19 PM
 

jea128
...

Member since 5/05

3263 total posts

Name:

Re: Any ways to lower my Optimum bill?

Every year we have to call with an order from DirecTV threatening to leave. They ask to see the DirecTV order, we show it, they lower our rate back down to where it was the year before.

My husband actually said to them, "Do you realize we go through this every year, and every year I get my way." They had no answer to this.

I can't wait till we can get FIOS!

Posted 1/20/11 6:58 PM
 

MrsSpring
I'm a lucky mama

Member since 1/10

7355 total posts

Name:
L

Re: Any ways to lower my Optimum bill?

call and say you want to terminate it. they dont know if you already have another service. if they dont give you an offer than hang up quickly lol
they only offered to lower my bill when i called to terminate service---after i had got fios installed so i wasnt going to go back .

Message edited 1/20/2011 7:24:04 PM.

Posted 1/20/11 7:23 PM
 

christinec2010
LIF Adolescent

Member since 10/09

637 total posts

Name:
Christine

Re: Any ways to lower my Optimum bill?

Cancel your service, then they will harass you with non-stop phone calls & e-mails on a regular basis. DH & I had triple play with DVR, HBO, Cinemax & Starz + on demand for almost 5 years. After the first years out bill went up to over $250/month. I would call on a regular basis, pleading with them to offer a better deal. Well we got so fed up with their horrible service & how expensive it was that DH called FIOS & switched.

Ever since we switched a rep calls our house at least once a week. DH doesn't answer Chat Icon but when for some odd reason I have been home, I flip out on them. Lets see how long this keeps up.

Posted 1/20/11 7:25 PM
 
 

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